Job Description

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Assistant Retail Accounts Manager | Shopping Centre Management

Advertiser: Savills3.8 out of 53.8 overall rating (40 employee reviews) More jobs from this company

Job Information

Job Listing Date
13 Jul 2020
Location
ACT
Salary
Attractive Salary Package
Work Type
Full Time
Classification
Accounting, Management Accounting & Budgeting

Assistant Retail Accounts Manager | Shopping Centre Management

About Savills
At Savills Australia you will help shape the future of the Australian property market. You will do so as a member of a property services firm with an unparalleled reputation for excellence. Globally, Savills has been introducing innovations to market and delivering exceptional service to clients for over 150 years.
 
About the Role
A unique opportunity exists for a full time Assistant Retail Accounts Manager to join our exciting Canberra Centre shopping centre management team. Build and maintain retailer relationships, develop knowledge on the day to day operations of the centre and deliver a high level of support to the centre management team, retailers and contractors.
 
Role Responsibilities
  • Ensure tenants comply with the terms of their leases, licenses, permitted use and centre rules
  • Promptly respond to customer/tenant queries and complaints and escalating when necessary
  • Build and maintain relationships with key retailers in centre
  • Assist Retail Manager with retailer requests and retail administration tasks
  • Responsible for the distribution of retailer benchmark reports, management and updating of the procedure manual as required
  • Assist with the arrears procedure and meeting arrears targets
  • Report regularly on centre performance, new initiatives and other pertinent issues
  • Maintain awareness of retail trends and competition within the catchment area
  • Day to day responsibility for ensuring retail and mall presentation to an excellent standard
  • Initiate changes to improve shopping centre service level offering
  • Manage, and take action on, customer feedback
 
The Successful Candidate
  • Prior experience within administration/accounts in a retail shopping centre environment or similar
  • Strong networking, negotiation and relationship building skills
  • Advanced problem solving, financial and reporting skills
  • Outstanding communication and people skills
  • Ability to work with tenants, clients, centre management staff and contractors
  • Advanced administration and financial skills
 
To apply please click on the "Apply" button below and complete our online application form.
About Savills
At Savills Australia you will help shape the future of the Australian property market. You will do so as a member of a property services firm with an unparalleled reputation for excellence. Globally, Savills has been introducing innovations to market and delivering exceptional service to clients for over 150 years.
 
About the Role
A unique opportunity exists for a full time Assistant Retail Accounts Manager to join our exciting Canberra Centre shopping centre management team. Build and maintain retailer relationships, develop knowledge on the day to day operations of the centre and deliver a high level of support to the centre management team, retailers and contractors.
 
Role Responsibilities
  • Ensure tenants comply with the terms of their leases, licenses, permitted use and centre rules
  • Promptly respond to customer/tenant queries and complaints and escalating when necessary
  • Build and maintain relationships with key retailers in centre
  • Assist Retail Manager with retailer requests and retail administration tasks
  • Responsible for the distribution of retailer benchmark reports, management and updating of the procedure manual as required
  • Assist with the arrears procedure and meeting arrears targets
  • Report regularly on centre performance, new initiatives and other pertinent issues
  • Maintain awareness of retail trends and competition within the catchment area
  • Day to day responsibility for ensuring retail and mall presentation to an excellent standard
  • Initiate changes to improve shopping centre service level offering
  • Manage, and take action on, customer feedback
 
The Successful Candidate
  • Prior experience within administration/accounts in a retail shopping centre environment or similar
  • Strong networking, negotiation and relationship building skills
  • Advanced problem solving, financial and reporting skills
  • Outstanding communication and people skills
  • Ability to work with tenants, clients, centre management staff and contractors
  • Advanced administration and financial skills
 
To apply please click on the "Apply" button below and complete our online application form.

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