Job Description

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Senior Technical Business Analyst

Advertiser: Shine SolutionsMore jobs from this company

Job Information

Job Listing Date
16 Jul 2020
Melbourne, CBD & Inner Suburbs
Work Type
Full Time
Information & Communication Technology, Business/Systems Analysts

Who is Shine?

Formed in 1998 and headquartered in Melbourne, Shine has forged an enviable reputation for delivering real value to our clients. This is evidenced by our relationships spanning many years with clients including Coles, Telstra, Energy Australia, NAB, Medibank, ANZ and Sportsbet.  By combining our focus on business benefit with our deep technology skills and excellent industry experience, we can offer more than good technology - we can help our clients mitigate risk, realise their vision and deliver tangible benefits to their business. 

All our actions are underpinned by our core values of ‘People First’, ‘Sharing Deep Expertise’, ‘Pragmatic Delivery’ and ‘Integrity Above All’. You can expect to be listened to, challenged and have a career where success will be defined by what you make of it.

The Role

Shine would like to hear from Senior Business Analysts with in-depth knowledge and experience in one or more core business areas, with technical expertise, and sound understanding of current business trends and technology updates. You are a subject matter expert, can influence business decisions and negotiate mutual but effective solutions. You are able to facilitate a team to consensus on scope, design, and implementation decisions.

The Senior Business Analyst responsibilities include:

  • Elicit requirements by interacting with stakeholders, identify opportunities for improvement, and translate requirements into design

  • Solve complex problems and lead process modelling

  • Conduct user needs analysis, offer advice on process improvements and technical solutions

  • Stakeholder management, negotiate mutual and effective solutions 

  • Design and position the product to best deliver value to stakeholders

  • Implement industry best practices to improve business products and efficiencies

  • Perform user needs analysis, offer advice on process improvements and technical solutions

  • Deep expertise in waterfall and agile deliveries

  • Product management and backlog grooming

  • Provide guidance to peers, mentor and lead others in complex problem solving

Why work at Shine?

  • We are official partners with both AWS and GCP.

  • We provide 5 paid study days per year to all staff to take up training in their chosen field of specialisation to help support our culture of technical excellence

  • We will pay for costs related to certification to approved programs such as AWS and Oracle.

  • Up to $250 per year on reference books or self-paced training materials without prior approval

  • Access to online training modules to help you keep up to date with the latest technologies (we will subscribe to on your behalf)

  • We love learning and sharing our experiences with each other, our clients and software communities. 

  • We provide time and incentives (financial!) for our people to share their knowledge and experience via our blog, regular forums in our office, as well as presenting at meetups and conferences

We also provide access to an EAP (Employee Assistance Program) which offers strictly confidential counselling sessions to staff, be it for personal or professional matters.


This is a permanent full time position. You will need to have full working rights for Australia. Please, no Agencies.

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