Job Description

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Manager Family Wellbeing and Family Participation

Advertiser: Central Queensland Indigenous Development LtdMore jobs from this company

Job Information

Job Listing Date
30 Jul 2020
Location
Bundaberg & Wide Bay Burnett
Salary
$80,000 - $84,999 + super + sal sacrifice benefits
Work Type
Full Time
Classification
Community Services & Development, Indigenous & Multicultural Services

About the business

 

Central Queensland Indigenous Development is an Indigenous Community Controlled  organisation delivering services to Aboriginal and Torres Strait Islander people across Central Queensland. Our teams work collaboratively with our families, partners and other service providers to ensure high-quality support and positive outcomes.

 

About the role

 

The Manager's primary role is to support the Executive Officer to implement and continuously improve structured, best practice service delivery that systematically engages families in resolving challenges and improving wellbeing and safety of children.

 

Closing Date - Sunday 16th August 2020

Enquiries - Lesley Barney (07) 4920 0000

**12 month contract**

 

Deliverables after 6 months in the role

  1. Staff working collaboratively 
  2. On target service delivery

 

Responsibilities and duties

  • Achieving team and service delivery performance objectives including client satisfaction.
  • Ensure quality assurance processes are embedded in service delivery and lead complaint resolution
  • Contribute to reporting, business plans and promotional activity
  • Be accountable for achieving key performance indicators, including indicators that support service delivery and CQID strategic and operational plans
  • Lead and monitor the recruitment, performance, development and wellbeing of staff members
  • Develop and maintain positive and professional relationships with government departments, external stakeholders, service providers and community
  • Represent CQID at relevant designated external meetings and forums
  • Be accountable for achieving key performance indicators, including indicators that support service delivery and CQID strategic and operational plans
  • Contribute to reporting, business plans and promotional activity
  • Participate in and contribute to the organisation's compliance obligations under the ISO 9001:2015 Quality Management System and Health Standards Quality Systems (HSQS)
  • At all times work within CQID's Workplace Health & Safety Policies and Procedures
  • Other responsibilities as directed by the Executive Officer

 

Special Requirements

  1. Aboriginal and/or Torres Strait islander heritage
  2. Strong local community connection and knowledge
  3. Blue Card
  4. Driver's Licence

 

 

Benefits and perks

 

  • Learning and development opportunities
  • Indigenous environment
  • Salary sacrifice and tax benefits
  • Beautiful office location

 

Skills and experience

 

Qualifications and experience

  • Tertiary qualifications in Human Services and/or Management
  • Qualifications or knowledge related to Child Protection
  • Extensive experience at successfully leading and developing Aboriginal and Torres Strait Islander staff members
  • Extensive experience at successful service delivery to Aboriginal and Torres Strait Islander people

 

Skills and attributes

  • Aboriginal and/or Torres Strait Islander heritage – [Note: Non-Indigenous applicants will only be considered if no suitable Indigenous candidates are attracted in the first round of applicants]
  • Proficient in use of Microsoft Office software
  • Physical ability to undertake job responsibilities
  • Ability to communicate effectively; spoken and written
  • Self-starter, motivated and able to self-manage work tasks
  • Strong connection to and knowledge of local Indigenous Community

 

The application form will include these questions:
  • Do you have a current Working With Children (WWC) Check?
  • How many years of people management experience do you have?
  • Do you have a current Australian driver's licence?

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