Job Description

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Home Care Workers Needed

Advertiser: Mercy ServicesMore jobs from this company

Job Information

Job Listing Date
23 Oct 2020
Newcastle, Maitland & Hunter
Work Type
Community Services & Development, Aged & Disability Support

About Mercy Services

"We must strive to do ordinary things, extraordinarily well" Catherine McAuley

Mercy Services benefits from a long history of passionate people, dedicated to caring for those in need. Mercy Services is part of the Ministry of the Institute of Sisters of Mercy of Australia and Papua New Guinea (ISMAPNG). We strive to continue the legacy of caring for the community that Catherine McAuley began when she founded the Sisters of Mercy in Ireland in 1831.

We provide a variety of services across community and residential setting, in various parts of Newcastle, Lake Macquarie and the Lower Hunter region of NSW. Our clients and residents are the focus of all we do, and we are continually working to provide exceptional care choices to help them live their best life possible.

To learn more, please visit our website –

About the Role

  • Shifts available across Weekdays, Weekends and Evenings
  • Ideally you will be medication competent or working towards and have a minimum Certificate III in Individual Support qualification or similar
  • We welcome student placements if you are currently studying
  • Buddied shifts will be offered to assist with settling into the role
  • Mercy Services strives for exceptional standards to managing and delivering care during COVID-19
  • Supporting clients across Newcastle and the Lake Macquarie regions
  • Excellent potential for ongoing employment and access to training opportunies

We are seeking compassionate and committed individuals who are genuinely looking to make a difference in the lives of others. Working within our Home and Community Care Team, this role provides exceptional care and support to our valued home care clients.

The role of Community Care Assistant (CCA) undertakes a wide range of duties from the provision of high level personal care to household cleaning to supporting people within their own homes to reach their personal goals. Other duties may involve showering, dressing, cooking, grocery shopping and supporting with medical appointments and socialising in the community.

COVID-19 Response

Safety of our clients and staff is of upmost importance to us and we have ensured appropriate safety precautions are in place to continue to provide the much needed care to our clients during this time.

For further information, please visit the Mercy Services website;

What you must have

To be successful for these positions you must possess:

  • A genuine passion for helping people
  • Certificate III in Home and Community Care (Aged Care) or equivalent
  • Have or are working towards Medication competency
  • A willingness to actively support people across a wide range of duties from personal care to general domestic duties
  • Professionalism and alignment with the values and ethos of Mercy Services.
  • Demonstrated ability to uphold a high standard of integrity and reliability at all times
  • Effective verbal and written communication skills
  • Ability to liaise with a wide range of customers from diverse social and cultural backgrounds
  • Current drivers licence and reliable motor vehicle (vehicle registered and comprehensively insured)
  • Exceptional ability to work independently, show initiative when required and effectively manage time
  • Proficient in use of electronic technology including smart phones, email and internet
  • Current First Aid Certificate, successful Police Check and clear Working With Children Check

The safety of our clients and residents is absolutely paramount. As part of our Employment screening process you will be required to undertake a National Criminal Record Check and Working with Children Check. Applicants must demonstrate the right to work in Australia.

Mercy Benefits and Culture

"We must strive to do ordinary things, extraordinarily well" Catherine McAuley

We are committed to the core values of Justice, Respect, Service, Care and Unity and strive to deliver these daily in all that we do. Mercy Services are passionately committed to the protection of vulnerable people.

Along with a collaborative, supportive and compassionate working environment, you could have access to the following benefits;

  • Ongoing Training and Development, both in-house and external
  • Professional development opportunities
  • Salary Packaging 
  • Flexible work arrangements
  • Access to our Employee Assistance Program, providing counselling services

To Apply

All applications should include a resume and a cover letter outlining your experience working in a similar position and what would make you a great addition to our team!

Please click the Apply Now button. 

Mercy Services is an EEO employer. We celebrate diversity and support an inclusive approach in the workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.

"The simplest and most practical lesson I know is to resolve to be good today, but better tomorrow." Catherine M


The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have a current Australian driver's licence?
  • Do you have a Certificate III in Individual Support?
  • Do you own or have regular access to a car?
  • How many years' experience do you have as a personal care worker?

Right to live and work

You must have the right to live and work in this location to apply for this job.

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