Job Description

Job Header

ServiceNow Developer

Advertiser: RXP GroupMore jobs from this company

Job Information

Job Listing Date
6 Oct 2020
Location
Melbourne, CBD & Inner Suburbs
Work Type
Full Time
Classification
Information & Communication Technology, Developers/Programmers

ServiceNow Developer

Why RXP Group?
  
RXP Group is one of the leading ASX listed digital services consultancies in Australia. We specialise in providing clients with digital expertise and support across current and emerging channels. From the initial design phase right through to final build, we go above and beyond to deliver effective, long lasting solutions to complex problems.

We fuse brand, insights, design and technology, to help companies innovate and digitally transform – all with the aim of Making Happier Humans.

Why Making Happier Humans – because we believe when people are happy, good things happen. Therefore, we want every interaction, every touch point and every engagement to be a positive experience. For our people, for our clients, and for our partners.
  
About the role

RXP is a trusted digital services partner across varied industries and one of the fastest growing digital delivery consultancies.
Be an integral part of our multidisciplinary team, creating quality solutions and value for our clients.
  
As a skilled ServiceNow Developer/Technical Consultant your skills may include:
  • Configuration and scripting skills in ServiceNow
  • Design, development, implementation and support of technical or process solutions relating to ServiceNow and its services
  • ServiceNow in solution design and conducting workshops
  • CreateNow / Custom Application, Service Portal, Service Catalog experience preferred
  • Practical experience with design, review, implementation and support of the ServiceNow product / solution
  • Understanding of or experience delivering technical solutions for one or more of the following business processes - IT Service Management (ITSM) / Enterprise Service Management, IT Operations Management (ITOM), HR Service Management, Customer Service Management (CSM), Integrated Risk Management (GRC/IRM), Software Asset Management (SAM).
  • Commercial software development experience with any programming language (preferably Server-side JavaScript)
  • Practical technical experience and broad technical/industry understanding (e.g. software implementations, process, integration, SSO, LDAP)
  • Understanding of IT Service Management ITSM / Enterprise Service Management and relevant technical principles  
Those with ITOM/Service Mapping and Discovery experience as below will be highly regarded:
  • Experience creating and validating Service Maps for key applications
  • Experience day to day administration of the Service Now Service Mapping tool, including mapping additional defined business services into the tool
  • Maintain the integrity of the Service Mapping tool across production and non-production environments
Qualifications/Certifications:
  • Tertiary Qualified (IT/ICT/Programming)
  • ServiceNow certified System Administrator
  • ServiceNow Implementation certified
  • ITIL Foundation Certificate
  • ITSM
  • Software Asset Management (highly regarded)
  • ServiceNow Discover ITOM (highly regarded)
  • GRC/IRM
Making Happier Humans is our mission for Australian Businesses, including our own

Our people are insightful and intelligent industry leaders who are passionate about contributing to our clients’ digital futures. Through expression, experience and enablement we bring together elements of design and Agile delivery to deliver complex digital transformations through to the smallest start up project. 

We are a workplace culture that encourages your career and celebrates who you are at and outside of work. If you like the sound of us, then learn more about joining us by visiting http://rxpservices.com/careers

  
Note: To be eligible to apply for this position, you must have existing Australian work rights. The shortlisted candidate/s may be required to undergo a Criminal History Background/Police/Qualifications Check at the later stages of the recruitment process.
Why RXP Group?
  
RXP Group is one of the leading ASX listed digital services consultancies in Australia. We specialise in providing clients with digital expertise and support across current and emerging channels. From the initial design phase right through to final build, we go above and beyond to deliver effective, long lasting solutions to complex problems.

We fuse brand, insights, design and technology, to help companies innovate and digitally transform – all with the aim of Making Happier Humans.

Why Making Happier Humans – because we believe when people are happy, good things happen. Therefore, we want every interaction, every touch point and every engagement to be a positive experience. For our people, for our clients, and for our partners.
  
About the role

RXP is a trusted digital services partner across varied industries and one of the fastest growing digital delivery consultancies.
Be an integral part of our multidisciplinary team, creating quality solutions and value for our clients.
  
As a skilled ServiceNow Developer/Technical Consultant your skills may include:
  • Configuration and scripting skills in ServiceNow
  • Design, development, implementation and support of technical or process solutions relating to ServiceNow and its services
  • ServiceNow in solution design and conducting workshops
  • CreateNow / Custom Application, Service Portal, Service Catalog experience preferred
  • Practical experience with design, review, implementation and support of the ServiceNow product / solution
  • Understanding of or experience delivering technical solutions for one or more of the following business processes - IT Service Management (ITSM) / Enterprise Service Management, IT Operations Management (ITOM), HR Service Management, Customer Service Management (CSM), Integrated Risk Management (GRC/IRM), Software Asset Management (SAM).
  • Commercial software development experience with any programming language (preferably Server-side JavaScript)
  • Practical technical experience and broad technical/industry understanding (e.g. software implementations, process, integration, SSO, LDAP)
  • Understanding of IT Service Management ITSM / Enterprise Service Management and relevant technical principles  
Those with ITOM/Service Mapping and Discovery experience as below will be highly regarded:
  • Experience creating and validating Service Maps for key applications
  • Experience day to day administration of the Service Now Service Mapping tool, including mapping additional defined business services into the tool
  • Maintain the integrity of the Service Mapping tool across production and non-production environments
Qualifications/Certifications:
  • Tertiary Qualified (IT/ICT/Programming)
  • ServiceNow certified System Administrator
  • ServiceNow Implementation certified
  • ITIL Foundation Certificate
  • ITSM
  • Software Asset Management (highly regarded)
  • ServiceNow Discover ITOM (highly regarded)
  • GRC/IRM
Making Happier Humans is our mission for Australian Businesses, including our own

Our people are insightful and intelligent industry leaders who are passionate about contributing to our clients’ digital futures. Through expression, experience and enablement we bring together elements of design and Agile delivery to deliver complex digital transformations through to the smallest start up project. 

We are a workplace culture that encourages your career and celebrates who you are at and outside of work. If you like the sound of us, then learn more about joining us by visiting http://rxpservices.com/careers

  
Note: To be eligible to apply for this position, you must have existing Australian work rights. The shortlisted candidate/s may be required to undergo a Criminal History Background/Police/Qualifications Check at the later stages of the recruitment process.
The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?
  • How many years' experience do you have as a developer?

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