Job Description

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Trainee Arts, Culture & Tourism Officer

Advertiser: Lake Macquarie City CouncilMore jobs from this company

Job Information

Job Listing Date
8 Oct 2020
Newcastle, Maitland & Hunter
$729.08 per week plus 12% superannuation
Work Type
Full Time
Advertising, Arts & Media, Other

Temporary (2 Years), Full Time

2 positions available

  • Earn while you learn and grow in a large, diverse Local Government
  • Be mentored and supported by highly skilled professionals
  • Contribute to arts, culture and tourism experiences within the Community


This is an entry level position designed to develop, support and mentor the successful applicant in all facets of the role.

This exciting role is part of Council’s Education to Employment (E2E) program that offers apprentices, trainees and cadets the opportunity to learn, work and grow in a supportive environment while actively contributing to our Community. Benefits of the program include paid work experience whilst studying towards a qualification, paid course fees, paid time for compulsory course attendance, and gaining valuable transferable skills!

Lake Macquarie City Council (LMCC) invites applications from creative and enthusiastic people interested in undertaking a traineeship with LMCC’s Arts, Culture and Tourism team. The Trainee Arts, Culture and Tourism Officer will be involved in a range of activities to support operations of public gallery, libraries, heritage and museum sectors (GLAM), cultural initiatives, events and arts marketing. The Arts, Culture and Tourism traineeship will provide a variety of exposure and education during the term contract for you to engage with and develop career opportunities within the public cultural and creative industry.

The position may require shift and/or weekend work and travel and/or work across multiple facilities in order to meet schedules and departmental needs.

Key areas of responsibility include (but not limited to):

  • Provide a high standard of customer service to visitors to our cultural facilities through education and public programs
  • Provide accurate information to customers about current and future cultural activities and programs, events, resources, equipment and technology
  • Participate in team and community engagement initiatives to support the planning and development of creative activities
  • Assist with marketing activities including collating visitor data (e.g. visitor numbers and surveys), promoting cultural activities and developing collateral including online media, mail outs, websites and visual merchandising
  • Assist in the planning and preparation of creative events and programs for all age groups through developing, creating, delivering and evaluating these activities
  • Work with all team members to assist in achieving operational objectives
  • Assist with functions and special events, both within hours and after hours as required and negotiated

Please note: A full list of accountabilities is located within the attached Position Statement.


Our ideal Trainee is enthusiastic with good communication skills who has a strong interest in the creative arts profession and a commitment to providing quality customer service.

To be eligible to apply you will be able to meet the following criteria:

  • Completion of Year 12 HSC or equivalent
  • Demonstrated interest in cultural activities and events, libraries, galleries, marketing and museums
  • Commitment to customer service with good communication skills
  • Proven ability to work in a team environment
  • Experience in multi-tasking and working in a fast paced and changing environment
  • Enthusiasm, flexibility and willingness to undertake the required qualifications online and within the two-year term of this role
  • Desirable - Class C Driver’s license
  • Desirable – good computer skills particularly with MS Word, Excel and Powerpoint


  • $729.08 per week plus 12% superannuation
  • 35-hour working week and nine-day fortnight
  • full payment of course fees
  • paid time for compulsory course attendance
  • valuable work experience and transferrable skills
  • be mentored and supported by highly skilled supervisors
  • PPE supplied
  • Corporate fitness programs


When you join us, you are not part of an organisation; you are part of a future that more than 205,000 Lake Macquarie residents depend on every day. To work here is to be connected. To be part of a true community who value creativity and collaboration, wellbeing and sustainability, opportunity and diversity. Together, we believe in shaping our own future - not waiting for it.

Lake Mac strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, refugees and people with disability. We understand the skills and attributes veterans can bring to our Council.


Position Statement – Trainee Arts, Culture & Tourism Officer

Capability Framework – Team Member

Guide to Applying

Recruitment Timeline – We endeavor to get back to you by 9 November 2020. 

  • Applications close midnight, Sunday 25 October 2020
  • For enquiries related to the duties of the role, please contact Renee Morante, Cultural Staff Development Leader, on 02 4921 0166 or via email
  • If you need assistance with submitting your application, please contact Catherine Khalil, Talent Acquisition Advisor, on 02 4069 0042 or via email
  • Please note that as part of Lake Macquarie City Council’s recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment with Council’s doctor.
  • After the close date, a panel will assess all applications for suitability against the essential criteria for each of the positions. Once completed, an interview, skills assessment or task and reference checks may be undertaken. All candidates will be notified of the outcome via the email address you supply as part of your application.

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