Job Description

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Aboriginal and Torres Strait Islander Engagement Advisor

Advertiser: knowmore legal serviceMore jobs from this company

Job Information

Job Listing Date
9 Oct 2020
Brisbane, CBD & Inner Suburbs
Work Type
Community Services & Development, Indigenous & Multicultural Services

Aboriginal and Torres Strait Islander Engagement Advisor - Male and female

knowmore is currently seeking two enthusiastic and diligent engagement advisors (one male and one female) to join our Aboriginal and Torres Strait Islander Engagement team to assist Aboriginal and Torres Strait Islander clients receive legal advice in a culturally safe and respectful way.

About knowmore

knowmore is a nation-wide, free and independent mainstream community legal centre providing legal information, advice, representation and referrals, education and systemic advocacy for victims and survivors of child abuse.

knowmore uses a multidisciplinary model bringing together intake officers, lawyers, social workers and counsellors, Aboriginal and Torres Strait Islander engagement advisors and financial counsellors to provide trauma-informed, client-centred and culturally safe legal assistance to clients. Services are provided through a national phone line and face-to-face services in key locations, supported by a comprehensive program of outreach and community engagement across Australia. knowmore currently has offices in Sydney, Melbourne, Brisbane and Perth.

The Role 

The main purpose of this role is to assist Aboriginal and Torres Strait Islander clients of knowmore to receive legal assistance, working closely with other multi-disciplinary team members to deliver services in a culturally safe and respectful manner. 

This role reports directly to the Manager, Aboriginal and Torres Strait Islander Engagement Team, who has inclusive responsibility for the day to day management, activities and practices of the Aboriginal and Torres Islander Engagement Team across knowmore.

This role delivers front line services and case management as part of knowmore’s multi-disciplinary model.  The role will also participate in projects and activities involving internal and external stakeholders from time to time, including community education activities and initiatives to achieve systemic reforms for the benefit of knowmore’s client group.

Guided by the organisation’s service plan, the role will involve regular intrastate, and some interstate travel (for up to a week at a time), including regular visits to urban, regional and remote areas of Australia to deliver services to clients on an outreach basis and to undertake community engagement activities. Accordingly, a current driver’s licence is highly desired, along with the ability and willingness to travel, including to remote communities for up to a week at a time. 

This is an identified position to be appointed the individual must be an Aboriginal or Torres Strait Islander person who identifies and is recognised as such within their community.  To be appointed to the role, an applicant will also need to comply with the requirements of any applicable legislation relating to legal practice (i.e. not be a person disqualified from employment by a legal practice) and will also need to meet the entry requirements for professional visitors to correctional centres across Australia.

Selection Criteria

  • Sound knowledge of Aboriginal and Torres Strait Islander cultures inclusive of values, protocols and any other issues relevant to Aboriginal and Torres Strait Islander communities, in both urban, rural and remote areas of Australia.
  • Strong commitment to social justice and to meeting the legal, Cultural and related needs of Aboriginal and Torres Strait Islander peoples across the diverse Cultures that exist across Australia.
  • Demonstrated experience working in a court support or legal services access, or similar role
  • Demonstrated skills in communicating, consulting and negotiating with individuals and groups within Aboriginal and Torres Strait Islander communities and government agencies across Australia on complex and sensitive issues in a trauma informed manner.
  • Sound communication skills, coupled with a strong understanding of Cultural context, and the ability to adapt to a variety of audiences.
  • A demonstrated capacity to self-manage, including being able to work effectively with other disciplines in a multi-disciplinary team and deliver quality work to meet deadlines.
  • Ability and willingness to travel and work interstate, as/if required for periods.
  • Actively manage own workload and proactively manage self-care.

Location & Hours      

This role is based in Brisbane, with a national focus. Regular interstate travel will be required.

Fixed Term Contract until 30 June 2020 - subject to extension upon the renewal of the funding of the knowmore service.

Full time hours (37.5 hours per week) 

knowmore considers that being an Aboriginal person or a Torres Strait Islander is a genuine occupational requirement for this position under s42 of the Discrimination Act 1991 (ACT), s14 of the Anti-Discrimination Act 1977 (NSW), sub-s 35(1)(b)(ii) of the Anti-Discrimination Act 1996 (NT), s25 of the Anti-Discrimination Act 1991 (Qld), sub-s 56(2) of the Equal Opportunity Act 1984 (SA), s41 of the Anti-Discrimination Act 1998 (Tas), sub-s 26(3) or s28 of the Equal Opportunity Act 2010 (Vic), or s50 of the Equal Opportunity Act 1984 (WA).

How to apply

Further Information about knowmore is available at

If this sounds like an opportunity you would be interested, please click ‘Apply Now’ via seek.

Your application must include:

  • A resume with your skills, experience and qualifications
  • A cover letter outlining why you are applying for this position and your responses to the following items. 
  1. How you work with Aboriginal communities. Include any protocols, principles and values you think are important when engaging with diverse Aboriginal organizations, services, workers and community.
  2. Any work experience you have working in a legal setting. This can include court support or facilitating access for people to legal services and information or similar
  3. Any work experience you have where you had to talk or consult with people on complex and sensitive issues. What do you think is important about consulting and negotiating with people in a trauma informed way?
  4. Your written and oral communication skills and how you can adjust your communication style to be clear with different audiences and changing cultural contexts.
  5. Any experience and skills you have working in a multi-disciplinary team.
  6. Your skills in managing your workload and how you proactively manage self care.

Applications that do not include the above will not be considered.

Application close date:  6 November 2020 at 12pm 

Due to the volume of anticipated applications, only successful applicants will be contacted.

The role will be required to satisfactorily complete a National Police Records Check and a Working with Children Check.

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?

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