Job Description

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Business Improvement Analyst

Advertiser: Penrith City Council3.8333 out of 53.8 overall rating (36 employee reviews) More jobs from this company

Job Information

Job Listing Date
12 Oct 2020
Sydney, Parramatta & Western Suburbs
$85,463.00 - $93,327.00 per annum plus 9.5% Super
Work Type
Full Time
Consulting & Strategy, Analysts

About Us 

At Penrith City Council, we’re passionate about people; in our community and in our workplace. We want you to be able to be your best self and we get that work is just one part of your life, so we’re here to support you in the moments that matter. As the winner of the 2020 Local Government Excellence in People and Culture Award and a finalist in the 2020 Australian HR Awards, you can be confident in joining a workplace that offers truly outstanding benefits, including:

  • A range of flexible work arrangements
  • 18 weeks paid maternity leave
  • Health and wellbeing leave
  • 15 days personal leave
  • Significant financial and leave support for undertaking further education 
  • Diverse salary packaging
  • And much, much more!

About the Department

Business Transformation (BT) is a newly formed department within Corporate services that includes four critical functions namely; Integrated Planning & Reporting, Sustainability & Resilience, Business Systems, and PMO & Business Improvement. The key drivers for BT include optimization of business portfolio investment, leading & mobilization of continuous improvement and uplifting Organizational Business Transformation capability. This role sits within the PMO and Business Improvement function.

About the Team

The PMO and Business Improvement function within Business Transformation is a central function responsible for the establishment, implementation and management of Project management and Business Improvement frameworks across Council. The Business Improvement team is a dynamic, result focused team that is passionate about improving our business results for our customers and internal businesses, while creating and leading a culture of continuous improvement Council wide.

About the Role

Are you passionate about continuous improvement, process excellence, process optimisation? Are you comfortable engaging with stakeholders in the delivery of business improvement Reviews/Projects? Do you have an analytical and structured mindset with a can-do attitude and a drive to succeed?

As part of Penrith City Council’s Business Improvement Team, the Business Improvement Analyst will be responsible for supporting the Business Improvement Leads in the establishment and delivery of business process improvement projects and reviews, application of methodologies, processes and tools, while improving business and processes making them more effective. You’ll have a history of implementing continuous improvement solutions in Government organizations or large corporations.

Essential Criteria

  • Tertiary qualification in Business or related field in process improvement.
  • Demonstrated experience and ability in researching, collecting, analysing and interpreting data and processes, to solve problems and improve business performance.
  • Demonstrated written and oral communication skills via consultation, facilitation, engagement, and relationship management with a diverse range of stakeholders.
  • Understanding and working knowledge of project management and business improvement methodologies, processes and tools with formal Lean Six Sigma Green Belt certification/training and/or other methodology such as Agile etc.
  • Highly organised with experience in coordinating and scheduling meetings and workshops with stakeholders and collating results and outcomes while working within timeframes. 

Desirable Criteria

  • An understanding of the range of services provided by local government
  • Experience working in a PMO or relevant project management experience
  • Experience working with Promapp and working knowledge of Human Centred Design

Salary  $85,463.00 - $93,327.00 per annum plus 9.5% Superannuation

A competitive salary will be negotiated commensurate with the skills, qualifications and experience of the preferred applicant.

You may be required to undertake background checks, as relevant to the position you have applied for.

To submit your application, please apply online using the link below.

Intending applicants are required to submit a cover letter and resume before the closing date, Monday 26 October 2020 at 11:55pm.

In addition, applicants are required to provide comprehensive responses to the Essential and Desirable selection criteria. Applicants who do not meet the Essential criteria will not be considered.

For further information about the position please contact Brooke Conroy on 4732 8308.

Visit to view the position description and find out more information about employment with Penrith City Council. 

Please allow 4 weeks from the closing date for the processing of your application. 

Council practices EEO and WHS principles.

Penrith City Council is committed to ensuring the safety of our people and community during the COVID-19 pandemic.

Many of our employees are currently working remotely or in a way that is different to normal, which may impact our recruitment processes including time to respond to applicants and conducting online interviews instead of in-person. Some roles may also require temporary remote working arrangements, if applicable this will be discussed with you at the time of interview.  

We thank you for your patience and understanding during this time. 

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