Job Description

Job Header

Customer Service Professional

Advertiser: Ripehouse AdvisoryMore jobs from this company

Job Information

Job Listing Date
13 Oct 2020
Location
Hobart
Work Type
Full Time
Classification
Administration & Office Support, Client & Sales Administration

About the business

Ripehouse Acquisitions

Ripehouse Acquisitions is a nationwide Property wealth and advisory company with a unique twist, in operation since 2011.

Based in Hobart, we are seeking a Passionate Customer Service Professional to join our growing team on a full-time basis.

About the role

Exciting opportunity for the right candidate, managing customer service, and reach out at Ripehouse Acquisitions.

Your role will be to:

  1. Welcome and onboard new clients via phone and email

  2. Liaising with partners and external service providers

  3. Collect relevant documentation and keep records

  4. Reach out to and connect with prospective clients (outbound)

  5. Provide assistance with social media posts and outreach

  6. Ensure that Ripehouse Acquisition clients experience a premium service

You will receive ample on-the-job training and support.

Benefits and perks

The chance to join an expanding business at an exciting time.

  • Exposure to industry-leading practitioners
  • A friendly and welcoming team
  • A competitive salary based on your experience and skill set

Skills and experience

Ideally, applicants will have experience with, or exposure to, real estate as an investment class. However, as an entry level position, we're more interested in the following:

  • Friendly, bubbly personality with a passion for providing exceptional customer service

  • Excellent spoken and written English communication skills

  • Bachelor degree or 5 years experience in a similar position

  • Knowledge of social media platforms and processes

  • Experience in monitoring CRM systems

  • Great attention to detail and time management

  • Excellent ability to prioritse

  • Efficient in maintaining documentation

  • A passion to develop the role and excel

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?
  • Do you have experience in an administration role?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?

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