Job Description

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Administrative Assistant

Advertiser: Tetra HealthMore jobs from this company

Job Information

Job Listing Date
13 Oct 2020
Sydney, CBD, Inner West & Eastern Suburbs
Work Type
Full Time
Administration & Office Support, Administrative Assistants

Company Overview

Tetra Health (Tetra) is a leading Australian clinic network that facilitates responsible access to medicinal cannabis treatment for patients in every State and Territory in Australia.

A unique and exciting opportunity exists for a candidate to join a multi-disciplinary team who are delivering a new and innovative treatment in cannabinoid therapy. This position requires attention to detail and excellent record-keeping skills. 

Duties & Responsibilities 

  • General reception duties including; answering of phones, scheduling of appointments, and creating/maintaining patient records;
  • Preparation of professional reports and letter writing;
  • Receive payments, create invoices, and follow up outstanding invoices
  • Outbound marketing correspondence and CRM maintenance;
  • Appointment setting and administrative assistance to Sales Representatives;
  • Liaise with external Doctors, Pharmacists, and other service providers;
  • Assist Tetra physicians with administrative services and patient support;
  • Provide Tetra patients with ethical, high-quality patient care and confidentiality that meets professional standards;
  • Participate in continuing competency of self through ongoing professional development, including participation in education programs;
  • Demonstrate ethical practice and professionalism in working with clients, colleagues, other health care providers and the public;
  • Adhere to Code of Ethics and employer policies and procedures.

Skills & Experience

  • Customer Service experience and an excellent phone manner is essential to this role;
  • Highly organised and efficient;
  • Ability to work autonomously;
  • Strong communication and interpersonal skills;
  • Tech savvy with a good grasp on client/data management systems;
  • Understanding importance of client confidentiality.
The application form will include these questions:
  • Do you have experience in an administration role?
  • Do you have customer service experience?
  • Do you have a current Police Check (National Police Certificate) for employment?
  • How much notice are you required to give your current employer?
  • What's your expected annual base salary?

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