Job Description

Job Header

Customer Service Officer

Advertiser: Simpson PersonnelMore jobs from this company

Job Information

Job Listing Date
14 Oct 2020
Location
Ballarat & Central Highlands
Work Type
Contract/Temp
Classification
Call Centre & Customer Service, Customer Service - Call Centre

Customer Service Officer

Good hourly rate plus shift and overtime

  • Excellent working conditions
  • Flexible hours

As a member of a Ballarat based contact centre team you will respond to enquiries from the public relating to emergency incidents.  You will be required to be available to work in response to state-wide incidents, with varying shift lengths from 3 to 12 hours occurring at any time within a 24-hour period, 7 days per week.

Benefits to you:

  • Excellent working conditions
  • Flexible hours
  • Friendly and supportive team environment
  • Full supported training

Required skills and experience: 

  • The ability to communicate to a wide and diverse range of customers.
  • Ability to interpret customer questions and situations quickly and respond accordingly.
  • Basic computer skills
  • Ability to navigate digital maps, with general knowledge of Victorian geographical locations.
  • Minimum typing speed of 20 words per minute.
  • Proven ability to meet targets.

To apply for this casual position, you need to be available for training Monday to Friday. Previous unsuccessful applicants need to re-apply.

Forward a current resume with an application letter to Bryce Simpson -  bryce@simpsons.net.au

Position enquiries contact Bryce on 5364 2955 or 0418 175 930

As a member of a Ballarat based contact centre team you will respond to enquiries from the public relating to emergency incidents.  You will be required to be available to work in response to state-wide incidents, with varying shift lengths from 3 to 12 hours occurring at any time within a 24-hour period, 7 days per week.

Benefits to you:

  • Excellent working conditions
  • Flexible hours
  • Friendly and supportive team environment
  • Full supported training

Required skills and experience: 

  • The ability to communicate to a wide and diverse range of customers.
  • Ability to interpret customer questions and situations quickly and respond accordingly.
  • Basic computer skills
  • Ability to navigate digital maps, with general knowledge of Victorian geographical locations.
  • Minimum typing speed of 20 words per minute.
  • Proven ability to meet targets.

To apply for this casual position, you need to be available for training Monday to Friday. Previous unsuccessful applicants need to re-apply.

Forward a current resume with an application letter to Bryce Simpson -  bryce@simpsons.net.au

Position enquiries contact Bryce on 5364 2955 or 0418 175 930

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