Advertiser: Monash TalentMore jobs from this company
- Job Listing Date
- 14 Oct 2020
- Melbourne, Eastern Suburbs
- Work Type
- Education & Training, Student Services
Monash University students will complete their examination period for Semester Two from Monday 16 November to Friday 4th December. As an eExam Supervisor you’ll be the first point of contact for students whilst sitting their eExaminations.
Core responsibilities include:
- Providing online supervision of up to four students sitting an eExam through the University’s online examination platform
- Coordinate a range of administrative processes and systems including undertaking established remote eExam supervision tasks
- Providing high levels of customer service to students sitting remote eExamins in a calm and positive manner by conveying respect and empathy in accordance with best practice guidelines, policy, procedure and protocols
- Be the first point of contact for students undertaking examinations, providing timely advice and technical support
The eExam Supervisor position has been categorised as an ‘Essential Service’ role, requiring the work to be performed at Clayton Campus. In line with current health advice, Monash University have implemented a number of initiatives designed to ensure your safety.
Role Specific Detail:
- Paid online webinar training sessions week commencing 9th November 2020
- eExams will be held from Monday to Friday in three sessions: mornings (AM), afternoons (PM) and evenings (EV).
- Limited evening shifts will be available and there are no evening sessions on Fridays.
- Casual loaded rate of $41.69 p/hr + super
- Complete compliance training
You will have experience with the above, or a teacher or possess a high level of customer service experience and you have good computer/system knowhow.
How to Apply
Simply email your resume. Please note: it is essential candidates hold an EMPLOYEE Working With Children Check.
Closing Date: Tuesday 20th October 2020
- Which of the following statements best describes your right to work in Australia?
- Do you have a current Working With Children (WWC) Check?
- Do you have customer service experience?
- Which of the following Microsoft Office products are you experienced with?