Job Description

Job Header

Customer Service - Inbound

Advertiser: Randstad - CommercialMore jobs from this company

Job Information

Job Listing Date
15 Oct 2020
Location
Melbourne, Eastern Suburbs
Salary
$26.00 - $27.00 p.h. + superannuation
Work Type
Contract/Temp
Classification
Call Centre & Customer Service, Customer Service - Call Centre

Customer Service - Inbound

Our client is Australia's leading Consumer Electronics and Home Applicances brands, offering consumers high quality solutions across a growing range of product categories including TV, sound, refrigeration, laundary and air conditioning.

We are seeking motivated and experienced Customer Service Representatives to join a high performing and rewarding team culture. This is an ongoing position working Monday to Friday from 9am-5pm.

Duties and responsibilities include:

  • Inbound calls (up to 50 per day)
  • Making outbound follow up calls
  • Technical support and troubleshooting
  • Providing exceptional customer service
  • Handling general enquiries
  • Accurately updating customer information

To be considered for this role, you must have:

  • Previous experience in a Customer Service/Call centre role
  • Previous experience in electronic application industry highly desitable but not essential
  • Excellent written and verbal communication skills
  • Basic knowledge and understanding of consumer electronics
  • Ability to work in a fast paced role
  • Strong attention to detail

If you believe you are the perfect candidate for this exciting and rewarding opportunity, hit the APPLY button now!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

randstad.com.au

Our client is Australia's leading Consumer Electronics and Home Applicances brands, offering consumers high quality solutions across a growing range of product categories including TV, sound, refrigeration, laundary and air conditioning.

We are seeking motivated and experienced Customer Service Representatives to join a high performing and rewarding team culture. This is an ongoing position working Monday to Friday from 9am-5pm.

Duties and responsibilities include:

  • Inbound calls (up to 50 per day)
  • Making outbound follow up calls
  • Technical support and troubleshooting
  • Providing exceptional customer service
  • Handling general enquiries
  • Accurately updating customer information

To be considered for this role, you must have:

  • Previous experience in a Customer Service/Call centre role
  • Previous experience in electronic application industry highly desitable but not essential
  • Excellent written and verbal communication skills
  • Basic knowledge and understanding of consumer electronics
  • Ability to work in a fast paced role
  • Strong attention to detail

If you believe you are the perfect candidate for this exciting and rewarding opportunity, hit the APPLY button now!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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