Job Description

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IT Support Engineer

Advertiser: The Glen Cameron Group3.4286 out of 53.4 overall rating (14 employee reviews) More jobs from this company

Job Information

Job Listing Date
15 Oct 2020
Location
Melbourne, Eastern Suburbs
Work Type
Full Time
Classification
Information & Communication Technology, Help Desk & IT Support

IT Support Engineer

The Company

The Glen Cameron Group is a multi-million dollar, privately owned, national logistics company offering over 100,000 square metres of warehousing space and in excess of 700 pieces of equipment for its customers nationwide.

Whether it’s local trucking, couriers, warehousing, interstate transport or third party logistics management, the Glen Cameron Group continues to expand upon its total logistics solution for businesses throughout Australia.

Due to substantial growth we are currently looking for an IT Support Engineer to provide 2nd and 3rd level support and deliver projects, on a 6 month fixed term basis.

About The Role

Reporting to the IT Manager, the IT Support Engineer is responsible for providing 2nd and 3rd level support to numerous clients, both remotely and on-site, in a fast-paced environment. Initially this will be a 6 month fixed term contract. 

Key responsibilities include:

  • Administration of AD, Citrix and VMware.
  • Administration and migration of Office 365
  • Support of Windows operating systems
  • Software updates
  • Maintenance of user accounts
  • Troubleshooting a range of software issues
  • Delivering exceptional technical support and operate within specific SLA’s.

About you:

You will have demonstrable experience in an IT support capacity within an MSP or enterprise scale environment with a strong customer focus.

Experience supporting the following is critical:

  • Active Directory/AzureAD
  • Exchange
  • Office 365
  • VMware/Hyper-V
  • Citrix
  • Microsoft Office

A strong understanding of networking is also essential.

In addition to your technical skills the role requires excellent communication skills and the ability to prioritise your work.

Relevant tertiary qualifications and Microsoft and ITIL Foundation certifications would be an advantage.

Apply Today by submitting your Resume and Cover Letter on Seek. Alternatively email careers@camerons.com.au

The Company

The Glen Cameron Group is a multi-million dollar, privately owned, national logistics company offering over 100,000 square metres of warehousing space and in excess of 700 pieces of equipment for its customers nationwide.

Whether it’s local trucking, couriers, warehousing, interstate transport or third party logistics management, the Glen Cameron Group continues to expand upon its total logistics solution for businesses throughout Australia.

Due to substantial growth we are currently looking for an IT Support Engineer to provide 2nd and 3rd level support and deliver projects, on a 6 month fixed term basis.

About The Role

Reporting to the IT Manager, the IT Support Engineer is responsible for providing 2nd and 3rd level support to numerous clients, both remotely and on-site, in a fast-paced environment. Initially this will be a 6 month fixed term contract. 

Key responsibilities include:

  • Administration of AD, Citrix and VMware.
  • Administration and migration of Office 365
  • Support of Windows operating systems
  • Software updates
  • Maintenance of user accounts
  • Troubleshooting a range of software issues
  • Delivering exceptional technical support and operate within specific SLA’s.

About you:

You will have demonstrable experience in an IT support capacity within an MSP or enterprise scale environment with a strong customer focus.

Experience supporting the following is critical:

  • Active Directory/AzureAD
  • Exchange
  • Office 365
  • VMware/Hyper-V
  • Citrix
  • Microsoft Office

A strong understanding of networking is also essential.

In addition to your technical skills the role requires excellent communication skills and the ability to prioritise your work.

Relevant tertiary qualifications and Microsoft and ITIL Foundation certifications would be an advantage.

Apply Today by submitting your Resume and Cover Letter on Seek. Alternatively email careers@camerons.com.au

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a support engineer?
  • Do you have customer service experience?
  • What's your expected annual base salary?

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