Job Description

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Customer Service Officer (500853)

Advertiser: Tasmanian Health Service3.4 out of 53.4 overall rating (10 employee reviews) More jobs from this company

Job Information

Job Listing Date
15 Oct 2020
Location
Hobart
Work Type
Part Time
Classification
Administration & Office Support, Receptionists

Customer Service Officer (500853)

Tasmanian Health Service
Department of Health
Oral Health Service Tasmania – South 

The Tasmanian Health Service is seeking interest for a Customer Service Officer vacancy.

Tasmania offers an enviable lifestyle with some of the most amazing natural attractions, a wide range of opportunities, quality education systems, short commutes, exceptional local beer, wine and food.

Vacancy: 

Permanent, part-time, day work, working 30.4 hours per fortnight commencing ASAP

Duties:

Provide an efficient and effective reception service to all clients and centre based staff as well as administrative and clerical support to Oral Health Services Tasmania (OHST) staff and external service providers.

Liaise and assist in the coordination of the day to day functions of the Dental Centre and community clinics. Provide a clerical support service in relation to the administrative functions associated with primary patient care.

In the role of Customer Services Officer, you will:

  • Provide a customer service facility ensuring prompt, sensitive and confidential handling of enquiries from the public.

  • Control and direct all incoming telephone calls to the service. Answer all patient or public enquiries, solve problems, or refer the call to the correct departmental personnel.

  • Assist clinicians in scheduling and prioritising appointments for all service providers located at the dental centre, including issuing appointment letters.

  • Maintain client records and general filing systems.

Salary:

$56,017 to $60,317 pro-rata per annum

We offer:

  • Attractive salary including salary packaging
  • A multi-disciplinary work environment
  • Family friendly workplace

 Generic Customer Services Officer (Oral Health) Band 2 (March 2020) HAHSA (2).pdf
 Generic Customer Services Officer (Oral Health) Band 2 (March 2020) HAHSA (2).docx
 Applicant Guide.pdf
 Applicant Guide.docx

To find out more about this exciting opportunity, please contact Teresa Nichols on (03) 61665473 or email theresa.nicholls@ths.tas.gov.au

To apply for this role, please go to www.jobs.tas.gov.au and look for vacancy number 500853.

Applications close:  Sunday 25 October 2020 at 11:55pm

 

Tasmanian Health Service
Department of Health
Oral Health Service Tasmania – South 

The Tasmanian Health Service is seeking interest for a Customer Service Officer vacancy.

Tasmania offers an enviable lifestyle with some of the most amazing natural attractions, a wide range of opportunities, quality education systems, short commutes, exceptional local beer, wine and food.

Vacancy: 

Permanent, part-time, day work, working 30.4 hours per fortnight commencing ASAP

Duties:

Provide an efficient and effective reception service to all clients and centre based staff as well as administrative and clerical support to Oral Health Services Tasmania (OHST) staff and external service providers.

Liaise and assist in the coordination of the day to day functions of the Dental Centre and community clinics. Provide a clerical support service in relation to the administrative functions associated with primary patient care.

In the role of Customer Services Officer, you will:

  • Provide a customer service facility ensuring prompt, sensitive and confidential handling of enquiries from the public.

  • Control and direct all incoming telephone calls to the service. Answer all patient or public enquiries, solve problems, or refer the call to the correct departmental personnel.

  • Assist clinicians in scheduling and prioritising appointments for all service providers located at the dental centre, including issuing appointment letters.

  • Maintain client records and general filing systems.

Salary:

$56,017 to $60,317 pro-rata per annum

We offer:

  • Attractive salary including salary packaging
  • A multi-disciplinary work environment
  • Family friendly workplace

 Generic Customer Services Officer (Oral Health) Band 2 (March 2020) HAHSA (2).pdf
 Generic Customer Services Officer (Oral Health) Band 2 (March 2020) HAHSA (2).docx
 Applicant Guide.pdf
 Applicant Guide.docx

To find out more about this exciting opportunity, please contact Teresa Nichols on (03) 61665473 or email theresa.nicholls@ths.tas.gov.au

To apply for this role, please go to www.jobs.tas.gov.au and look for vacancy number 500853.

Applications close:  Sunday 25 October 2020 at 11:55pm

 

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