Job Description

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Claims Service Officer

Advertiser: Allianz3.4896 out of 53.5 overall rating (241 employee reviews) More jobs from this company

Job Information

Job Listing Date
15 Oct 2020
Location
Sydney, CBD, Inner West & Eastern Suburbs
Work Type
Full Time
Classification
Insurance & Superannuation, Workers' Compensation

Claims Service Officer

Claims Service Officer

Allianz is the home for the those who dare to walk in the shoes of our customers, What if you were empowered to make a positive impact?

As a Claims Service Officer, you will be joining the Shared Services team which is responsible for. servicing of the Workers Compensation and CTP division within Australia. We have an opportunity available for a 12 month fixed term contract.

Your responsibilities will include:

  • Ensuring all payments are made within related regulatory frameworks, guidelines and timeframe and daily individual targets are achieved
  • The accurate and timely entering the details of new claims into our system, with attention to spelling, grammar and correct injury coding
  • Proactively developing customer relationships by effective listening and communication; anticipation of requirements and providing solutions.‎

About you:

  • You will demonstrate great accuracy and data entry skills with strong attention to detail
  • You'll be analytical and logical with problem solving abilities and the desire to improve process
  • An excellent customer service approach with an understanding of the corporate environment
  • Strong communication skills, both written and verbal
  • Be highly motivated and a dynamic team player with the drive to collaborate with peers
  • Competence in Microsoft Word and Excel and the ability to learn to user level new software packages

What's on Offer?

This role will present an exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth, within a strategic leadership role where you will influence and guide the best outcomes around business strategies and objectives. 

Allianz is committed to employment equity and promoting an inclusive work environment.  We welcome applications from men and women regardless of race or. cultural diversity, age, sexual orientation or. identity, disability, political and religious standing as well as thinking and working styles.  We invite you to let us know of any reasonable adjustments you require to equitably participate in the recruitment process or. in performing the requirements of the role.

Claims Service Officer

Allianz is the home for the those who dare to walk in the shoes of our customers, What if you were empowered to make a positive impact?

As a Claims Service Officer, you will be joining the Shared Services team which is responsible for. servicing of the Workers Compensation and CTP division within Australia. We have an opportunity available for a 12 month fixed term contract.

Your responsibilities will include:

  • Ensuring all payments are made within related regulatory frameworks, guidelines and timeframe and daily individual targets are achieved
  • The accurate and timely entering the details of new claims into our system, with attention to spelling, grammar and correct injury coding
  • Proactively developing customer relationships by effective listening and communication; anticipation of requirements and providing solutions.‎

About you:

  • You will demonstrate great accuracy and data entry skills with strong attention to detail
  • You'll be analytical and logical with problem solving abilities and the desire to improve process
  • An excellent customer service approach with an understanding of the corporate environment
  • Strong communication skills, both written and verbal
  • Be highly motivated and a dynamic team player with the drive to collaborate with peers
  • Competence in Microsoft Word and Excel and the ability to learn to user level new software packages

What's on Offer?

This role will present an exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth, within a strategic leadership role where you will influence and guide the best outcomes around business strategies and objectives. 

Allianz is committed to employment equity and promoting an inclusive work environment.  We welcome applications from men and women regardless of race or. cultural diversity, age, sexual orientation or. identity, disability, political and religious standing as well as thinking and working styles.  We invite you to let us know of any reasonable adjustments you require to equitably participate in the recruitment process or. in performing the requirements of the role.

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