Job Description

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Advertiser: Upper Hunter Homeless SupportMore jobs from this company

Job Information

Job Listing Date
26 Oct 2020
Newcastle, Maitland & Hunter
$55,000 - $64,999 + Super + Wellness Package
Work Type
Part Time
Community Services & Development, Community Development


  • Attractive salary packaging options - up to $15,899 tax free
  • Permanent Part-Time role ( 30 hours, 5 days per week)
  • Support the most vulnerable members in your community. 
  • Be a part of someone’s change
  • Above award conditions offered such as a wellness package, external supervisions and monthly RDO's. 

The opportunity

Upper Hunter Homeless Support is currently looking for an experienced Caseworker to join our team.

In this role you will provide Case Management to around 30 complex clients who are at risk of or are homeless, you will also provide support to victims of domestic and family violence. You will need to hold experience in working with a trauma informed approach.


About Upper Hunter Homeless Support

Upper Hunter Homeless Support is a not for profit organisation providing a range of support services to people who are homeless or at risk of homelessness in the Upper Hunter region.  We are a client centred service that offers case management and support to clients, assistance to maintain tenancies, rapidly rehouse those who have lost tenancies, and have a limited amount of transitional housing. Our Organisation also offers a funded response coordination to families who are experiencing domestic and family violence part of this response is a 24/7 oncall crisis response, part of your role will be to participate in the oncall roster. 

About you

We are seeking a dedicated, organised and compassionate individual who is able to work adaptively, collaboratively within a small Community Services Sector across The Upper Hunter Shires (Singleton, Muswellbrook, Merriwa, Scone and Murrurundi) though your primary work location will be within Muswellbrook, you need to be prompt, emotionally intelligent, have sound time management, confident and empathetic. 

Does this sound like you? 


Selection Criteria

  •  A minimum Certificate IV level qualification in a relevant discipline or demonstrated equivalent competencies gained through a minimum of five (5) years relevant experience
  • Demonstrated experience working with clients from culturally and linguistically diverse backgrounds, using ‘best practice’ client centred framework.
  • Prior experience working with clients presenting with complex needs and at-risk behaviours
  • Good written and verbal communication skills, including the ability to problem solve, conflict resolution and negotiation skills.
  • Strong administrative skills including a good level of digital literacy
  • A strong sense of personal accountability, resilience and emotional intelligence
  • Proven ability to work independently and as part of a team.
  • Ability to engage, empower and build strong working relationships with a diverse range of clients stakeholders, partners and colleagues
  • Experience and knowledge of domestic and family violence issues including theory, dynamics and the impact on individuals, families and communities
  • NSW Working with Children’s Check; a current Driver’s License; and a current First Aid Certificate or a willingness to obtain one.


  • Experience working in similar funded models
  • Experience with working alongside relevant SHS Stakeholders.
  • Experience in Trauma Informed Care. 
  • Experience working in an assertive out reach capacity.

How to apply

To submit your application, click ‘Apply’.

Please note; screening and interviewing for this position may commence prior to the end date of the role.To be considered for this exciting part time role, your application must include a cover letter, resume with the selection criteria addressed, by Close of business 30th October 2020. 

Please note that unsolicited applications from agencies will not be accepted.


Only shortlisted applicants will be contacted

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have a current Police Check (National Police Certificate) for employment?
  • Do you have a current Working With Children (WWC) Check?
  • Do you have a current Australian driver's licence?
  • Which of the following Microsoft Office products are you experienced with?

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