Job Description

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Call Centre Agent (765)

Advertiser: Probe Group2.6885 out of 52.7 overall rating (61 employee reviews) More jobs from this company

Job Information

Job Listing Date
15 Oct 2020
Melbourne, CBD & Inner Suburbs
Work Type
Call Centre & Customer Service, Customer Service - Call Centre

At Probe Group, we're all about Purpose, People and Passion. We work hard and love a good challenge (or multiple). With clients spanning across Australia, New Zealand, and the Philippines, we’re no stranger to thinking big and working with innovative minds to achieve great success. We’re dedicated to doing things better than the day before, and our exponential growth over the past three years is living proof that we’ve stayed true to this ethos. At Probe, expect to think differently, challenge the norm, and find your purpose. 

Now, enough about us. Let’s chat about you.

We're looking for positive, self motivators with a can do attitude and passion for customer service, sales and collections. 
As a Customer Service Agent, you will be chatting with our customers making sure they have all the information they need, feel they are being heard and actions are being taken. Think of it as making a 5-minute friend every 5-minutes. You will be a peacemaker. A quick thinker. You will thrive on solving the tricky stuff. You’ll know your way around a computer. You will think inside and outside of the box. 

If you’re interested, here is what you need to know.

This advertisement is not for a specific role or client. You are applying for a spot within our 'Talent Pool'.
You will be considered for upcoming casual, part-time, and full-time opportunities available across many clients.
You must have full work rights to work within Australia
You must have the ability to be rostered up to 38 hours per week between the hours of 7am-9am Monday-Saturday.
You must have the ability and capability to work from home if required for the role - Minumum requirements: Windows 10 based PC and Monitor/Laptop with an i5 processor and 8GB RAM or equivalent with Anti-Virus installed and Windows Defender switched on and a reliable internet connection
Specific details regarding requirements and the role will be discussed as positions arise

Our promise to you.

Nobody wants a boring job. And there’s no rule that says that work can’t be fun. We promise that every day will be different and that fun will be had. We promise you an opportunity to grab a job and stay for a career. We’re proud of our inclusive culture. Our people feel and are included. We’re committed to continuously improving and maintaining our diverse and inclusive workforce. 

We are looking for passionate people to join our Probe family. Apply now to be considered for our talent pool for upcoming roles.

The early bird catches the worm - apply today! 

Please note that due to the current climate, we are receiving a high volume of applications and unfortunately we do not have available positions for every candidate. Regardless, we promise to provide you with an outcome on your application. If your application progresses to the next stage, you will receive an online interview to complete. We encourage you to complete this as soon as possible to be considered. All communication in the initial stages will be via email so please keep an eye on your inbox including your junk and spam folders. 

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