Job Description

Job Header

Residential Support Worker

Advertiser: Ted Noffs Foundation3.3077 out of 53.3 overall rating (13 employee reviews) More jobs from this company

Job Information

Job Listing Date
16 Oct 2020
Work Type
Full Time
Community Services & Development, Aged & Disability Support

Founded in 1970, the Ted Noffs Foundation offers young people the support and opportunities to reach their full potential.

Position: Residential Support Worker

Type: Full Time

Location: Watson ACT

Remuneration: Social, Community, Home Care & Disability Award 2010 (Level 3) + Full salary packaging options available

Noffs has an exciting opportunity for a Support Worker at our Youth Drug & Alcohol Residential Rehabilitation (PALM) to support young people aged 13-17 with serious alcohol and/or other drug-related difficulties. The successful candidate will work as a member of our multi-disciplinary team on the day-to-day program management and delivery in a residential setting, which includes group management and crisis intervention skills and organising positive recreational and educational activities. 

Responsibilities and duties include, but not limited to:

  • Supervise the day-to-day running of the household, including allocation and supervision of residents' chores.
  • Provide information and support as necessary to residents during their participation in the Program and in their preparation for re entry into the community, including contact with families.
  • Under supervision, and in line with the approved Program manual, facilitate group sessions.
  • Provide and promote a safe and healthy environment which is free of harassment and which encourages a positive atmosphere.
  • Implementing the general living skills component of the Program.
  • Provide support to counsellors and others in the implementation of care plans for residents.
  • Participate in staff meetings, professional supervision and in service training as required.

Essential Selection Criteria

  • Qualifications and/or experience working with young people, preferably those with alcohol and other drug related difficulties.
  • Capacity and willingness to work on a rotating shift basis, including day, evening, night and weekend shifts.
  • Good interpersonal skills, including the ability to engage clients positively while maintain own boundaries.
  • Initiative, creativity and practical life skills to organise positive group and individual recreational and other activities.
  • Group management and crisis intervention skills along with a mature, compassionate, common sense approach to conflict resolution.
  • Commitment to the principles of harm minimisation and to the aims of the Ted Noffs Foundation.
  • Successful candidates must have a current and valid ACT Working With Vulnerable People Card prior to commencing employment.
  • Current driver's licence and a good driving record.

Desirable Selection Criteria   

  • Knowledge of government and community networks and service providers.
  • Proficient in the use of client management systems.
  • First Aid Certificate.

Ted Noffs Foundation is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes, but is not limited to Aboriginal and Torres Strait Islander People, People with Disability, Women and People from Culturally and Linguistically Diverse backgrounds.

How to Apply:

All applications must be submitted through SEEK (Resume and a Cover letter addressing the selection criteria) by 1 November 2020.

Please note only successful applicants will be contacted. For further information, contact us at

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have a current Working With Children (WWC) Check?
  • Do you have a current Australian driver's licence?
  • Are you available to work on a rotating roster?
  • Do you have experience working with young people with complex needs?

Right to live and work

You must have the right to live and work in this location to apply for this job.

Report this job advert

Be careful
Don’t provide your bank or credit card details when applying for jobs.
Learn how to protect yourself here.

Share this role