Job Description

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Operational Communications Officer (Talent Pool)

Advertiser: NSW Rural Fire Service3.7353 out of 53.7 overall rating (34 employee reviews) More jobs from this company

Job Information

Job Listing Date
16 Oct 2020
Location
Sydney
Salary
Salary range: $64,779 pa - $70,425 pa
Work Type
Full Time
Classification
Government & Defence, Government - State

Operational Communications Officer (Talent Pool)

Do you have an interest in working in an emergency operational communications centre?
 

Are you interested in assisting others in times of emergency?

 
  • Establishment of a talent pool for ongoing and casual roles
  • Full-time ongoing salary range of $64,779 to $70,425 per annum or casual hourly salary range of $35.47 to $38.56 per hour. A shift penalty allowance of up to 26.14% may also apply to these rates.
  • Location: Sydney Olympic Park (NSW RFS State Headquarters)
  • Vacancy Reference: 20/89
 
 
About the NSW Rural Fire Service
The NSW Rural Fire Service (NSW RFS) is the lead combat agency for bush fires in NSW. Working closely with other agencies we respond to a range of emergencies including structure fires, motor vehicle accidents and storms that occur within rural fire districts.
    

Our vision and mission is to provide a world standard of excellence in the provision of a community-based fire and emergency service. To protect the community and our environment we will minimise the impact of fire and other emergencies by providing the highest standards of training, community education, prevention and operational capability. 

 

Our corporate video and Our Plan provides further insight into the NSW Rural Fire Service. 

 

About the role

The NSW RFS is looking for dedicated and reliable Operational Communications Officers to work in our communications centre at state operations, located within our RFS head office.

With impending changes to centralised dispatch we are looking to recruit suitable candidates to a talent pool. This talent pool will include both Ongoing and Casual positions to allow personnel to be assigned as roles become available.

You will be responsible for receiving, interpreting and responding to emergency and routine calls for assistance, such as fire related incidents, motor vehicle accidents, oil spills etc. This requires dissemination of relevant information, dispatching appropriate resources and monitoring responses to incidents, through effective telephone and radio communication and data entry.  

 

The communications centre receives up to 10,000 calls a year, you will require the ability to remain composed whilst responding quickly to varying emergency situations. These roles are critical in ensuring the RFS are able to protect and serve the community.

Successful candidates will join a dedicated, energetic team who are committed to continuous improvement and driving a high performance and inclusive culture for the NSW Rural Fire Service, its members and the communities of NSW.

This is an excellent opportunity to make a difference in the community and be a part of something special.

This recruitment is being undertaken to establish a talent pool, to fill future full-time ongoing vacancies, as well as casual vacancies with varying shifts available.

You must meet the following essential requirements: 

- A Certificate II in a relevant discipline, or equivalent.

- Current RFS BF certification or equivalent expertise.

- Current RFS ICS certification or equivalent.

- Minimum keyboard skills of 35 words per minute with 98% accuracy.

- The ability to work as an Operational Communications Officer on a 12 hour rotating roster system.

- A current driver’s licence and the ability to travel.

- During periods of major fire activity, the incumbent will be required to support operational management activities consistent with their skills and background.

 

 

Click here to download the role description.
 
We offer:
- Attractive salary and superannuation
- Attractive leave entitlements
- Working for a highly regarded emergency service, where supporting the local community is at the forefront of our business strategy
- Opportunities for learning and development
- A location close to public transport
 

For further information, please review the role description or contact Sean Greenwood on 02 8741 4930

 
Applications close: Sunday 8 November 2020, 11:59 pm
  
Applying for the role: 
To apply for this role, you will need to submit an online application via http://iworkfor.nsw.gov.au/ and attach a PDF:
- Cover letter (maximum one A4 page).
- Resume, which clearly details skills, experience and capabilities required for this role as per the role description. This should include two referees, one of which is a current or recent supervisor, and their contact details (maximum 5 pages).

 
Click here for further information on applying for a role in the public sector.
 
Job Notes:
- Prior to applying for this role candidates should download the Role Description. Candidates must demonstrate in their application how they meet the focus capabilities and other essential requirements.
- The NSW Rural Fire Service is committed to creating a diverse, inclusive and flexible workforce which reflects the community we serve. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with a disability.
- Relevant criminal history, referee checks and prior employment checks will be conducted on recommended applicants.
- A talent pool may be established for future temporary and ongoing roles with similar focus capabilities. The talent pool may be available to hiring managers across the state over an 18 month period.
 
Relevant Information: 


NSW Public Sector Capability Framework
NSW RFS Code of Conduct and Ethics

Do you have an interest in working in an emergency operational communications centre?
 

Are you interested in assisting others in times of emergency?

 
  • Establishment of a talent pool for ongoing and casual roles
  • Full-time ongoing salary range of $64,779 to $70,425 per annum or casual hourly salary range of $35.47 to $38.56 per hour. A shift penalty allowance of up to 26.14% may also apply to these rates.
  • Location: Sydney Olympic Park (NSW RFS State Headquarters)
  • Vacancy Reference: 20/89
 
 
About the NSW Rural Fire Service
The NSW Rural Fire Service (NSW RFS) is the lead combat agency for bush fires in NSW. Working closely with other agencies we respond to a range of emergencies including structure fires, motor vehicle accidents and storms that occur within rural fire districts.
    

Our vision and mission is to provide a world standard of excellence in the provision of a community-based fire and emergency service. To protect the community and our environment we will minimise the impact of fire and other emergencies by providing the highest standards of training, community education, prevention and operational capability. 

 

Our corporate video and Our Plan provides further insight into the NSW Rural Fire Service. 

 

About the role

The NSW RFS is looking for dedicated and reliable Operational Communications Officers to work in our communications centre at state operations, located within our RFS head office.

With impending changes to centralised dispatch we are looking to recruit suitable candidates to a talent pool. This talent pool will include both Ongoing and Casual positions to allow personnel to be assigned as roles become available.

You will be responsible for receiving, interpreting and responding to emergency and routine calls for assistance, such as fire related incidents, motor vehicle accidents, oil spills etc. This requires dissemination of relevant information, dispatching appropriate resources and monitoring responses to incidents, through effective telephone and radio communication and data entry.  

 

The communications centre receives up to 10,000 calls a year, you will require the ability to remain composed whilst responding quickly to varying emergency situations. These roles are critical in ensuring the RFS are able to protect and serve the community.

Successful candidates will join a dedicated, energetic team who are committed to continuous improvement and driving a high performance and inclusive culture for the NSW Rural Fire Service, its members and the communities of NSW.

This is an excellent opportunity to make a difference in the community and be a part of something special.

This recruitment is being undertaken to establish a talent pool, to fill future full-time ongoing vacancies, as well as casual vacancies with varying shifts available.

You must meet the following essential requirements: 

- A Certificate II in a relevant discipline, or equivalent.

- Current RFS BF certification or equivalent expertise.

- Current RFS ICS certification or equivalent.

- Minimum keyboard skills of 35 words per minute with 98% accuracy.

- The ability to work as an Operational Communications Officer on a 12 hour rotating roster system.

- A current driver’s licence and the ability to travel.

- During periods of major fire activity, the incumbent will be required to support operational management activities consistent with their skills and background.

 

 

Click here to download the role description.
 
We offer:
- Attractive salary and superannuation
- Attractive leave entitlements
- Working for a highly regarded emergency service, where supporting the local community is at the forefront of our business strategy
- Opportunities for learning and development
- A location close to public transport
 

For further information, please review the role description or contact Sean Greenwood on 02 8741 4930

 
Applications close: Sunday 8 November 2020, 11:59 pm
  
Applying for the role: 
To apply for this role, you will need to submit an online application via http://iworkfor.nsw.gov.au/ and attach a PDF:
- Cover letter (maximum one A4 page).
- Resume, which clearly details skills, experience and capabilities required for this role as per the role description. This should include two referees, one of which is a current or recent supervisor, and their contact details (maximum 5 pages).

 
Click here for further information on applying for a role in the public sector.
 
Job Notes:
- Prior to applying for this role candidates should download the Role Description. Candidates must demonstrate in their application how they meet the focus capabilities and other essential requirements.
- The NSW Rural Fire Service is committed to creating a diverse, inclusive and flexible workforce which reflects the community we serve. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with a disability.
- Relevant criminal history, referee checks and prior employment checks will be conducted on recommended applicants.
- A talent pool may be established for future temporary and ongoing roles with similar focus capabilities. The talent pool may be available to hiring managers across the state over an 18 month period.
 
Relevant Information: 


NSW Public Sector Capability Framework
NSW RFS Code of Conduct and Ethics

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