Job Description

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Farm Insurance Support Officer

Advertiser: Achmea Australia1.75 out of 51.8 overall rating (16 employee reviews) More jobs from this company

Job Information

Job Listing Date
16 Oct 2020
Bendigo, Goldfields & Macedon Ranges
Work Type
Full Time
Insurance & Superannuation, Other

Achmea Australia offers general insurance to rural clients in partnership with Rabobank Australia & New Zealand and has entered the Australian market with an innovative concept of general insurance for the rural market. Achmea Australia has a small, entrepreneurial team with high energy levels and a shared vision to do what it takes to succeed.

With over 200 years of experience as a mutual in the Netherlands and expansion into international markets, we help farmers prevent, manage and cover risk. Our purpose is to “Keep farmers farming”.

About the role

We are currently seeking an experienced Farm Insurance Support Officer to join our growing team in Victoria. Achmea Australia’s purpose is to keep farmers farming and this role plays an integral part in protecting those farms.

The Farm Insurance Support Officer is key in supporting, assisting and coordinating the regionally based Regional Manager and the Risk Specialists in that state to grow our portfolio of rural clients and develop new business opportunities while maintaining highly satisfied clients.

You are the face of Achmea; possessing a passion for farming and supporting rural communities is essential, as is having a keen eye for detail. 

Main responsibilities of the role

Business Development

  • Support the Risk Specialists and Regional Manager with new business development through the accurate preparation of documentation ensuring we meet our high standards
  • Support the regional team to organise local events and marketing activities, while collaborating with our marketing team
  • Research and maintain awareness of competitor activities to ensure we retain our clients and also identify any product development opportunities
  • Perform risk analysis in conjunction with the Risk Specialist to assess client risk and mitigation

Administrative Support

  • Complete all new business documentation to support the Risk Specialists and ensure we meet our high expectations and regulatory requirements
  • Provide Customer Relationship Management (CRM) support, administration and monitoring for the regional team
  • Provide back-up to the regional team during periods of absence
  • Handle various operational functions as required
  • Admin support for the Risk Specialists including diary management 

To be successful in this role

We are looking for exceptional people who want a career within the rural insurance industry. To be successful in this role you will have the following:

  • Tertiary qualifications in Agriculture and/or Finance (desirable)
  • Certificate III level of the Australian Qualifications Framework
  • RG146 Certified
  • 1 – 3 years’ experience in the rural sector (preferably in the financial service/insurance industry)
  • Knowledge of the rural industry
  • Ability to develop knowledge of client’s operations
  • Guidewire knowledge/experience preferred but not essential
  • Experience with farming or farming operations (highly regarded)
  • Ability to manage own work and competing priorities
  • Sound communications skills, both verbal and written
  • Excellent attention to detail
  • Ability to show empathy and affinity with the rural sector

Employee benefits

We offer a dynamic culture with a strong vision and values and a unique product to offer our clients. You will have learning and development opportunities to grow your career as well as contribute back to the organisation in a positive way all whilst having fun. We also offer 5 weeks annual leave, paid salary continuance and life insurance.

We are proud of our culture, we work with a strong vision and values and we offer a unique product to our agricultural clients.

How to apply

If this sounds like the opportunity you have been looking for, please send your cover letter and resume to or apply below.

We are not accepting recruitment agency CV's for this position.


Protecting your privacy and your personal information is important to us, as it is fundamental to the way we conduct business. Achmea Australia (ABN 86 158 237 702, AFSL 433 984) is bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles set out in that Act. A copy of Achmea Australia’s Privacy Policy may be found at If you have any questions about how Achmea collects, stores, uses and discloses your personal information, please contact us using the contact details at the end of the Privacy Statement.

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?

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