Job Description

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Private Patient Liaison Clerk

Advertiser: Ballarat Health Services3.66 out of 53.7 overall rating (50 employee reviews) More jobs from this company

Job Information

Job Listing Date
16 Oct 2020
Ballarat & Central Highlands
Work Type
Part Time
Healthcare & Medical, Medical Administration
Ballarat Base Hospital
Permanent Part Time

Private Patient Liaison Clerk
Patient Services - Admission Office
Permanent - Part Time 
48 Hours per fortnight

Ballarat Health Services (BHS) operates the Ballarat Base Hospital, the largest regional hospital in the Grampians region. It is the principal referral hospital for the entire region, which extends from Bacchus Marsh to the South Australian border, an area of 48,000 square kilometres. More than 230,000 people, or 4.4 per cent of the population of Victoria, live in the Grampians Region.

Employing around 4,000 staff, BHS' mission is to deliver quality care to the communities we serve by providing safe, accessible and integrated health services resulting in positive experiences and outcomes

The Patient Services department at BHS currently has a vacancy for a Private Patient Liaison Clerk.  This position is responsible for assisting and supporting the Private Patient Liaison Officer (PPLO) with the day to day management of the Private Patient Initiative for Ballarat Health Services (BHS). The Private Patient Liaison Clerk (PPLC) is a member of the Patient Services team and is an escalation point for staff and patients with queries about private and compensable admissions at BHS.

The PPLC assists in identifying patients who have private health insurance. This involves initiating and maintaining contact with potential private and compensable patients and their families to provide information, support and ensuring appropriate services are delivered. Information and support is also achieved through engagement with medical, nursing, clerical and billing staff to ensure that private patients are identified appropriately.

The PPLC will also provide fulltime leave coverage for the PPLO when required. This coverage will encompass both roles when the PPLO is on leave.

The hours of work for this role will consist of 4 x 6 hour shifts. Including Mondays and Fridays.

All applications must address the Key Selection Criteria, must be submitted online and are subject to a satisfactory police check and immunisation clearance.

BHS is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTI) people.

Enquiries: Nat McCloy
Ph: 0417523996
Applications Close: 26/10/2020

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