Job Description

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Service Centre Manager Gold Coast

Advertiser: Montrose Therapy & Respite Services4 out of 54.0 overall rating (3 employee reviews) More jobs from this company

Job Information

Job Listing Date
19 Nov 2020
Gold Coast
Work Type
Full Time
Community Services & Development, Management

Join the team with a heart

A career with Montrose provides the opportunity to be part of a dedicated, friendly group of people who are passionate about making a real difference to the lives of children and young people living with disability.

About the Role:

We offer the position of Service Centre Manager – Gold Coast.

Lead a team of professional clinicians  with an existing workplace culture of teamwork, client care, quality and safe service delivery and client service innovation. Foster a culture of high performance through excellent people management strategies including performance development, coaching and mentoring, building leadership capability and supporting staff to maximise their health and wellbeing.  Enjoy close relationships with your peers and wider management team across Montrose. Ensure the success of the Gold Coast Service Centre is maximised through your sound financial management and continued high quality services and relationships with Montrose clients. Your active community involvement will enable you to confidently develop and manage external stakeholder relationships with local schools, hospitals, and other disability providers and funding bodies.

This role is a full-time permanent opportunity, 38 hours per week. We are aiming to commence the successful candidate immediately but are willing to negotiate if required.

It is essential you bring to the role:

  • Tertiary qualification in an allied health profession, business and or management, human services or other relevant field, and/or equivalent industry experience.
  • Direct experience managing or supervising a clinical therapy team.
  • Excellent knowledge of the National Disability Insurance Scheme.
  • Demonstrated ability to manage the delivery of services to clients and exceed quality service expectations.
  • Financial skills including budgeting, monitoring performance, and the ability to forecast income and expenses
  • Demonstrated experience in applying human resource management strategies to manage and develop a team.
  • Ability to implement change and improvements to work practices.
  • Excellent communication, negotiation and relationship building skills.
  • High levels of competency in Microsoft Office Suite and Client Relationship Management systems, Salesforce experience would be advantageous.
  • Blue card and an exemption notice (yellow card) through The Department of Communities, Disability Services and Seniors
  • Be an Australian or NZ Citizen or Permanent Resident, or have a visa.
  • Provide a certificate of completion for the NDIS Worker Orientation Module.
  • Allied Health Practitioner candidates will require professional registration.

Great things about working for Montrose:

  • Every day is different at Montrose and you’ll enjoy supporting your dedicated team of therapists who work with a wide range of clients including neurological disabilities, complex physical disabilities, developmental delays or chromosomal disorders.
  • We encourage and offer relevant Professional Development opportunities.
  • Flexible and family-friendly work environment.
  • Attractive salary packaging ($15,900 tax free benefits) plus further benefits.
  • Mobile phone, laptop and iPad provided where required by role.
  • Play a vital role in supporting choice, helping people with a disability live the life they choose. 

Learn more about what it is like to work for Montrose here  and apply for this role.

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have a current Working With Children (WWC) Check?
  • How many years of people management experience do you have?
  • Do you have experience working in the not-for-profit sector?
  • Have you worked in a role where you were responsible for budget management & forecasting?

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