Job Description

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Customer Resolutions Officers | NEW Team, NEW Centre!

Advertiser: Citrus Group Pty LtdMore jobs from this company

Job Information

Job Listing Date
22 Nov 2020
Location
Sydney, CBD, Inner West & Eastern Suburbs
Salary
$27.40/hr + Super
Work Type
Full Time
Classification
Call Centre & Customer Service, Customer Service - Call Centre

Customer Resolutions Officers | NEW Team, NEW Centre!

Expressions of Interest

We are currently taking expressions of interest for Our Client who is seeking to grow their team in 2021!


Your role will see you providing an exceptional level in service to existing customers through the effective dealing of dispute cases and transaction investigations ensuring the timely and accurate delivery of service against agreed key performance indicators and service levels.

You will thrive in fast paced environment, be proud of the brand your represent yet also understand that everything our Client does is to continuously drive positive customer sentiments, so working for the best interests of all parties is essential.

To be successful in this role you will have experience dealing with escalation calls and consumer disputes.

Excellent verbal and written communications skills coupled with strong reasoning abilities are needed. 

With long term career development, the opportunity to move to a permanent position and potential to work from home on a rotational basis is on offer between 3-6 months.

You must hold full working rights.

Expressions of Interest

We are currently taking expressions of interest for Our Client who is seeking to grow their team in 2021!


Your role will see you providing an exceptional level in service to existing customers through the effective dealing of dispute cases and transaction investigations ensuring the timely and accurate delivery of service against agreed key performance indicators and service levels.

You will thrive in fast paced environment, be proud of the brand your represent yet also understand that everything our Client does is to continuously drive positive customer sentiments, so working for the best interests of all parties is essential.

To be successful in this role you will have experience dealing with escalation calls and consumer disputes.

Excellent verbal and written communications skills coupled with strong reasoning abilities are needed. 

With long term career development, the opportunity to move to a permanent position and potential to work from home on a rotational basis is on offer between 3-6 months.

You must hold full working rights.

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