Job Description

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Customer Service Officer

Advertiser: City of Albany3.5 out of 53.5 overall rating (4 employee reviews) More jobs from this company

Job Information

Job Listing Date
14 Jan 2021
Location
Albany & Great Southern
Salary
$57,117.48 to $60,676.12 per annum (pro rata)
Work Type
Part Time
Classification
Call Centre & Customer Service, Customer Service - Customer Facing

Customer Service Officer

Status: Permanent, Part-Time (.89FTE)

Salary range: $57,117.48 to $60,676.12 per annum (pro rata)

Opportunity:  The City of Albany’s Customer Service Team is looking for an experienced and customer focused individual to take up the role of Customer Service Officer.

Reporting to the Customer Service Supervisor, this role will see you responsible for, but not limited to, providing a positive first contact for City visitors, customers and ratepayers and providing an efficient and effective cashiering services for City customers.

Possession of well-developed communication (written and verbal), team work, computer literacy and numeracy skills are essential for this role.

If you have experience with cash handling and working in a similar customer facing position and are passionate about working for the City of Albany, please apply.

Candidates must clearly address the items listed in the Conditions and How to Apply document in their cover letter to be considered for interview.

Interested? 

For a full job information kit and to apply visit www.albany.wa.gov.au.

If you are having any difficulties or for further assistance with the process please contact the People and Culture Team at hro@albany.wa.gov.au or on 6820 3110. Role related queries should be directed to Tanya Catherall, Team Leader Property, Leasing and Customer Service on tanyac@albany.wa.gov.au or on 6820 3074.  

Deadline: Applications close 10am, Monday 25 January 2021

Status: Permanent, Part-Time (.89FTE)

Salary range: $57,117.48 to $60,676.12 per annum (pro rata)

Opportunity:  The City of Albany’s Customer Service Team is looking for an experienced and customer focused individual to take up the role of Customer Service Officer.

Reporting to the Customer Service Supervisor, this role will see you responsible for, but not limited to, providing a positive first contact for City visitors, customers and ratepayers and providing an efficient and effective cashiering services for City customers.

Possession of well-developed communication (written and verbal), team work, computer literacy and numeracy skills are essential for this role.

If you have experience with cash handling and working in a similar customer facing position and are passionate about working for the City of Albany, please apply.

Candidates must clearly address the items listed in the Conditions and How to Apply document in their cover letter to be considered for interview.

Interested? 

For a full job information kit and to apply visit www.albany.wa.gov.au.

If you are having any difficulties or for further assistance with the process please contact the People and Culture Team at hro@albany.wa.gov.au or on 6820 3110. Role related queries should be directed to Tanya Catherall, Team Leader Property, Leasing and Customer Service on tanyac@albany.wa.gov.au or on 6820 3074.  

Deadline: Applications close 10am, Monday 25 January 2021

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