Job Description

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Operational Process Specialist

Advertiser: Youi Insurance3.2529 out of 53.3 overall rating (87 employee reviews) More jobs from this company

Job Information

Job Listing Date
11 Jan 2021
Location
Sunshine Coast
Work Type
Full Time
Classification
Insurance & Superannuation, Other

Operational Process Specialist

About Youi

At Youi, we pride ourselves on being different. We believe in a more human approach and know that our people and awesome service are the key to our success. With over 1,600 people across 3 countries, Youi is a dynamic business that since its inception in 2008, has set itself apart from the rest. Twelve years on, we have assembled an incredible team and have won a stack of awards for our internal culture and customer service.

If you want a career that lets you be you, and rewards you for your hard work, Think Youi.

This is an exciting new role that forms part of our Operational Excellence department. The purpose of the Operational Excellence function is to provide effective and leading practice and operational support to SRC and Claims to achieve the Youi strategy.

The Operational Process Specialist monitors and manages key operational performance benchmarks, specifically processes, improving these through process management across the wider shared services model.

About the Role:.

  • Consults with and supports  staff by identifying operational process gaps and development opportunities.
  • Participate in regular evaluation of department processes and process manage development programs to ensure that they are consistent with operational objectives.
  • Develop and maintain strong working relationships with internal and external stakeholders working collaboratively to drive operational outcomes.
  • Identify opportunities to contribute and improve operational efficiency and regulatory compliance whilst upholding all Youi values.

Preferred skills, experience:

  • RG 146 Tier 2 Qualification Mandatory.
  • Cert IV Training & Assessment or similar tertiary qualification desirable.

If this sounds like your dream opportunity, APPLY NOW.

Applications closing 22nd January

About Youi

At Youi, we pride ourselves on being different. We believe in a more human approach and know that our people and awesome service are the key to our success. With over 1,600 people across 3 countries, Youi is a dynamic business that since its inception in 2008, has set itself apart from the rest. Twelve years on, we have assembled an incredible team and have won a stack of awards for our internal culture and customer service.

If you want a career that lets you be you, and rewards you for your hard work, Think Youi.

This is an exciting new role that forms part of our Operational Excellence department. The purpose of the Operational Excellence function is to provide effective and leading practice and operational support to SRC and Claims to achieve the Youi strategy.

The Operational Process Specialist monitors and manages key operational performance benchmarks, specifically processes, improving these through process management across the wider shared services model.

About the Role:.

  • Consults with and supports  staff by identifying operational process gaps and development opportunities.
  • Participate in regular evaluation of department processes and process manage development programs to ensure that they are consistent with operational objectives.
  • Develop and maintain strong working relationships with internal and external stakeholders working collaboratively to drive operational outcomes.
  • Identify opportunities to contribute and improve operational efficiency and regulatory compliance whilst upholding all Youi values.

Preferred skills, experience:

  • RG 146 Tier 2 Qualification Mandatory.
  • Cert IV Training & Assessment or similar tertiary qualification desirable.

If this sounds like your dream opportunity, APPLY NOW.

Applications closing 22nd January

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