Job Description

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Relationship Advisor

Advertiser: Beyond Bank3.1042 out of 53.1 overall rating (48 employee reviews) More jobs from this company

Job Information

Job Listing Date
12 Jan 2021
Location
ACT
Work Type
Full Time
Classification
Banking & Financial Services, Banking - Retail/Branch

Relationship Advisor

  • Full-time Opportunity
  • Tuggeranong Branch

Beyond Bank Australia is one of Australia’s largest customer owned banks with a long and proud history of success, credibility and banking expertise. With branches across the nation, and employing more than 600 staff, Beyond Bank Australia creates financial wellbeing for individuals, families, businesses and communities.

We currently have an exciting full-time opportunity located at the Tuggeranong branch. Reporting to the Senior Relationship Manager, you will operate in a collaborative environment, delivering a distinctive customer experience.


As a Relationship Advisor, you will:

  • Possess a team player attitude and perform general branch duties as part of your role
  • Provide a local customer owned banking experience to new and existing customers
  • Proactively connect customer needs to Beyond Bank’s offerings through excellent listening skills
  • Manage general enquiries and provide sound advice and information to our customers
  • Contribute to a high achieving team environment with your commitment to success and strong work ethic
  • Engage and assist customers either face to face and/or via outbound calling to identify short, medium, long term needs and aspirations
  • Complete Beyond Bank’s Lending Accreditation program to assist our members with their personal and home lending needs

About you:

  • Extensive experience in customer service environment
  • Experience in lending is desirable
  • A passion for building lasting customer relationships and serving the local community
  • The ability to work cohesively as part of a collaborative team
  • Excellent problem solving and analytical skills

What Beyond Bank can offer:

  • Opportunities for personal development and career growth
  • A collaborative and inclusive work environment
  • Benefits from our Employee Banking package on a range of Beyond Bank products and services
  • The chance to be a part of an organisation that gives back to its’ customers and communities

If you are passionate about customer service and want to make a difference within the local community we want to hear from you today!

Applications close COB 26 January 2021.

 

Join the other way to bank today.
Beyond Bank is an equal opportunity employer. Please note that all applicants are required to complete a National Criminal History Check prior to commencing employment.
  • Full-time Opportunity
  • Tuggeranong Branch

Beyond Bank Australia is one of Australia’s largest customer owned banks with a long and proud history of success, credibility and banking expertise. With branches across the nation, and employing more than 600 staff, Beyond Bank Australia creates financial wellbeing for individuals, families, businesses and communities.

We currently have an exciting full-time opportunity located at the Tuggeranong branch. Reporting to the Senior Relationship Manager, you will operate in a collaborative environment, delivering a distinctive customer experience.


As a Relationship Advisor, you will:

  • Possess a team player attitude and perform general branch duties as part of your role
  • Provide a local customer owned banking experience to new and existing customers
  • Proactively connect customer needs to Beyond Bank’s offerings through excellent listening skills
  • Manage general enquiries and provide sound advice and information to our customers
  • Contribute to a high achieving team environment with your commitment to success and strong work ethic
  • Engage and assist customers either face to face and/or via outbound calling to identify short, medium, long term needs and aspirations
  • Complete Beyond Bank’s Lending Accreditation program to assist our members with their personal and home lending needs

About you:

  • Extensive experience in customer service environment
  • Experience in lending is desirable
  • A passion for building lasting customer relationships and serving the local community
  • The ability to work cohesively as part of a collaborative team
  • Excellent problem solving and analytical skills

What Beyond Bank can offer:

  • Opportunities for personal development and career growth
  • A collaborative and inclusive work environment
  • Benefits from our Employee Banking package on a range of Beyond Bank products and services
  • The chance to be a part of an organisation that gives back to its’ customers and communities

If you are passionate about customer service and want to make a difference within the local community we want to hear from you today!

Applications close COB 26 January 2021.

 

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