Job Description

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Presenter Services Coordinator

Advertiser: City of Melbourne3.5846 out of 53.6 overall rating (65 employee reviews) More jobs from this company

Job Information

Job Listing Date
12 Jan 2021
Melbourne, CBD & Inner Suburbs
Work Type
Full Time
Advertising, Arts & Media, Performing Arts

$77,352 plus 9.5% Superannuation
Maximum Term Contract up until 30 September 2021 - potential to extend 

We are the City of Melbourne, a place to be bold and inspirational.

We are rapidly transforming to meet the evolving challenges faced by a global city. With a vision of being a leading organisation for a leading capital city, our mission is to create positive impact for our community.  Each day, we work with passion and purpose so that together we achieve incredible things.

Together we Make the Difference

How this position will Make the Difference to City of Melbourne…

As the Presenter Services Coordinator, you will be responsible for providing high quality services, experiences and support for presenters, hirers and suppliers of Meat Market to deliver its safe and optimal use as a cultural venue for creative development and housing of the arts in the municipality.

You will be responsible for coordinating the Presenter experience from the first point of contact to the conclusion of the event, coordinating site visits, contracts and compliance documentation and managing customer relationships to ensure the hirer experience is planned and seamless, providing a high quality of service at all times. In addition, you will support the Venue Manager to develop and implement marketing, communications and promotional materials and activities to attract a diverse mix of presenters and hirers for predominantly arts related activities.

Your passion for the arts, strong customer service skills and ability to manage competing priorities will be critical to your success.

You can bring… (Selection criteria)

  • Ability to demonstrate and display City of Melbourne Values – accountability, integrity, courage, respect for self and others, and striving for excellence.
  • Previous experience as an effective Bookings/Venue Coordinator, Front of House Manager or similar role within the arts sector.
  • A passion for facilitation of artists and arts practice.
  • Strong track record of providing excellent customer service in a busy environment, including the ability to relate to a diverse range of customers, team members and stakeholders.
  • Demonstrated experience in management of data and statistics in a venue or facility context.
  • Excellent administrative skills including the ability to manage systems, prepare documents and files, schedules and financial records in accordance with established policies and procedures.
  • Proven proficiency and experience successfully using a wide range of computer packages, including database programs and MS Office applications, for analysis, reporting, presentations and other purposes as required.

By joining us, you will become part of a remarkable team who work in a constructive and inclusive culture to shape the future of this city.  Together, we champion difference, celebrate achievement and recognise positive impact.

To view the physical requirements of this position, please see below under Position Information.  

How to apply…

As part of the online application form you are required to:

  • attach your resume
  • respond to points two to seven in a separate document (no more than two pages), as listed above under ‘You can bring…’

Please address your covering letter to Emma Devereux, Venue Manager Meat Market.

Applications will be accepted up until 11:45pm Sunday 24 January 2021.

The position description for this role will not be provided at this stage of application.

For those interested in working with us, the City of Melbourne offers a great range of benefits.

City of Melbourne conducts a safety screening process for all employees including a national criminal check and Working with Children Check prior to commencing in the role.  For information about the broader collection and use of personal information by the City of Melbourne, please refer to our Privacy Policy

City of Melbourne is proud to be a workplace that champions diversity. Our commitment is for our people to be safe, included and supported so that they can be at their best.  As an equal opportunity employer, we encourage applications from people regardless of their gender identity and expression, ethnicity, cultural background, sexual orientation, disability and age. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for our community.

Enquiries: People, Culture and Leadership
Applications Close: 24/01/2021

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