Job Description

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Customer Service Officer/Lifeguard

Advertiser: UQ Sport3.5385 out of 53.5 overall rating (13 employee reviews) More jobs from this company

Job Information

Job Listing Date
12 Jan 2021
Location
Somerset & Lockyer
Salary
$42,000 (FTE) +10% Super + Free access to Centre
Work Type
Part Time
Classification
Sport & Recreation, Other

Customer Service Officer/Lifeguard

  • Part Time position (minimum 20 hours per week) located at the UQ Sport Fitness & Aquatic Centre Gatton

  • Pool Lifeguard qualification required

  • Fun and energetic environment

  • Free access to all UQ Sport venues

UQ SPORT

At UQ Sport, we are firm believers that work should not be dull and boring. Our team is passionate about creating an awesome culture that promotes work-life balance, health and wellbeing, and most importantly, fun!

We are proud to work at UQ Sport, and it shows in the exceptional work we do. Our not-for-profit organisation delivers almost 400 diverse programs to University of Queensland students, staff and alumni, as well as the general public, across UQ’s St Lucia and Gatton campuses.

We are regarded as one of Australia’s leading employers – Human Resources Director (HRD) Magazine awarded us a Bronze Medal in its 2016 ‘Employer of Choice’ Survey – and with good reason!

We offer flexible working conditions, extensive learning opportunities and a wide range of staff benefits (ones that will make your friends jealous) to our squad of more than 200 staff.

ABOUT THE ROLE

UQ Sport is seeking an enthusiastic Customer Service Officer to join our energetic and fun team! This is a fantastic opportunity for anyone dedicated to delivering outstanding service.

In this role, you will be responsible for delivering exceptional customer service to current and potential UQ Sport customers. This role provides reception and sales services to UQ Sport customers whilst ensuring consistently high standards of customer service and safety. You will ensure the safety of all patrons of the Centre by effectively preventing and responding to emergency situations.

ABOUT YOU
You will have 12 months' previous experience in a customer-facing role preferably in an aquatic centre environment. You are self-motivated, energetic and personable, with a passion for sport and fitness. Your confidence, resilience and excellent communication skills will enable you to stay calm and effective during emergency situations. Your exceptional relationship building skills will see you integrating well within the organisation.

You must also have the following qualifications:

  • First Aid and CPR Certificates
  • Pool Lifeguard
  • Blue Card

WHAT WE OFFER

  • FREE access to all UQ Sport venues
  • FREE entry to group fitness programs
  • Discount on a range of UQ Sport offerings
  • Income Protection
  • Access to the Employee Assistance Program (EAP)

HOW TO APPLY

Applications close Sunday, 31 January 2021.To apply please submit your resume and cover letter. Please note applications without a cover letter will not be considered. Shortlisted candidates may be contacted immediately.

To access the Position Description, click here.

For further information please contact Sarah Bundy, Gatton Manager on sarahbundy@uqsport.com.au.

  • Part Time position (minimum 20 hours per week) located at the UQ Sport Fitness & Aquatic Centre Gatton

  • Pool Lifeguard qualification required

  • Fun and energetic environment

  • Free access to all UQ Sport venues

UQ SPORT

At UQ Sport, we are firm believers that work should not be dull and boring. Our team is passionate about creating an awesome culture that promotes work-life balance, health and wellbeing, and most importantly, fun!

We are proud to work at UQ Sport, and it shows in the exceptional work we do. Our not-for-profit organisation delivers almost 400 diverse programs to University of Queensland students, staff and alumni, as well as the general public, across UQ’s St Lucia and Gatton campuses.

We are regarded as one of Australia’s leading employers – Human Resources Director (HRD) Magazine awarded us a Bronze Medal in its 2016 ‘Employer of Choice’ Survey – and with good reason!

We offer flexible working conditions, extensive learning opportunities and a wide range of staff benefits (ones that will make your friends jealous) to our squad of more than 200 staff.

ABOUT THE ROLE

UQ Sport is seeking an enthusiastic Customer Service Officer to join our energetic and fun team! This is a fantastic opportunity for anyone dedicated to delivering outstanding service.

In this role, you will be responsible for delivering exceptional customer service to current and potential UQ Sport customers. This role provides reception and sales services to UQ Sport customers whilst ensuring consistently high standards of customer service and safety. You will ensure the safety of all patrons of the Centre by effectively preventing and responding to emergency situations.

ABOUT YOU
You will have 12 months' previous experience in a customer-facing role preferably in an aquatic centre environment. You are self-motivated, energetic and personable, with a passion for sport and fitness. Your confidence, resilience and excellent communication skills will enable you to stay calm and effective during emergency situations. Your exceptional relationship building skills will see you integrating well within the organisation.

You must also have the following qualifications:

  • First Aid and CPR Certificates
  • Pool Lifeguard
  • Blue Card

WHAT WE OFFER

  • FREE access to all UQ Sport venues
  • FREE entry to group fitness programs
  • Discount on a range of UQ Sport offerings
  • Income Protection
  • Access to the Employee Assistance Program (EAP)

HOW TO APPLY

Applications close Sunday, 31 January 2021.To apply please submit your resume and cover letter. Please note applications without a cover letter will not be considered. Shortlisted candidates may be contacted immediately.

To access the Position Description, click here.

For further information please contact Sarah Bundy, Gatton Manager on sarahbundy@uqsport.com.au.

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have a current Working With Children (WWC) Check?
  • Do you have a current Royal Life Saving Pool Lifeguard certificate?

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