Job Description
Job Header
Inbound Call Centre Consultant
Advertiser: Australian Personnel SolutionsMore jobs from this company
Job Information
- Job Listing Date
- 13 Jan 2021
- Location
- Melbourne, Eastern Suburbs
- Salary
- $29.40 per hour
- Work Type
- Casual/Vacation
- Classification
- Call Centre & Customer Service, Customer Service - Call Centre
Inbound Call Centre Consultant
Fun and Vibrant onsite culture
- Onsite Training Provided
- Must be available Monday to Friday Ongoing
APS have partnered with an experienced provider of electronic and white good products to assist them in finding the best of the best in the customer service game!
We are seeking 4-6 individuals who thrive in a busy and fast paced environment to join the team in Knoxfield. Successful applicants will need to determine customers needs, record information and provide solutions.
No Sales!!
This role requires staff to be available for an ongoing casual role Monday to Friday for 38 hours a week between 8.30am - 7.00pm on a set roster.
About the role
- Full training is provided in class room style environment (social distancing rules will be applied)
- You'll be welcomed by a friendly team with a positive work culture
- No two days will ever be the same
- Opportunities for career growth
What you need to succeed
- Have a vibrant and positive attitude!
- Tech background (highly desirable!)
- Experience with customer service is a must.
- Experience handling enquiries over the phone and via email
- Ability to manage a large amount of inbound calls with a focus to deliver customer needs
- Fantastic work ethic
- Intermediate computer skills
- Strong written and verbal skills
- Accurately record information while liaising over the phone with customers
Parking is provided free of charge, easy access and hassle free!
Only shortlisted candidates will be contacted.
Must hold full working rights.
If you feel like this is the role for you look no further and apply today!
APS have partnered with an experienced provider of electronic and white good products to assist them in finding the best of the best in the customer service game!
We are seeking 4-6 individuals who thrive in a busy and fast paced environment to join the team in Knoxfield. Successful applicants will need to determine customers needs, record information and provide solutions.
No Sales!!
This role requires staff to be available for an ongoing casual role Monday to Friday for 38 hours a week between 8.30am - 7.00pm on a set roster.
About the role
- Full training is provided in class room style environment (social distancing rules will be applied)
- You'll be welcomed by a friendly team with a positive work culture
- No two days will ever be the same
- Opportunities for career growth
What you need to succeed
- Have a vibrant and positive attitude!
- Tech background (highly desirable!)
- Experience with customer service is a must.
- Experience handling enquiries over the phone and via email
- Ability to manage a large amount of inbound calls with a focus to deliver customer needs
- Fantastic work ethic
- Intermediate computer skills
- Strong written and verbal skills
- Accurately record information while liaising over the phone with customers
Parking is provided free of charge, easy access and hassle free!
Only shortlisted candidates will be contacted.
Must hold full working rights.
If you feel like this is the role for you look no further and apply today!
- Which of the following statements best describes your right to work in Australia?
- Do you have customer service experience?
- Have you worked in a call centre before?
- How much notice are you required to give your current employer?
- Do you have a current Australian driver's licence?
Report this job advert
Learn how to protect yourself here.