The Company
Our client is a commercial facilities organisation specialising in a range of industries including aged-care, hospitality and education. They provide premium and bespoke solutions to a range of business across Australia/New Zealand. This organisation has a requirement for a Customer Service Representative to work alongside their small yet dynamic customer service team.

The Role
Your role as a Customer Service representative is to manage the relationship with clients and operatives by ensuring service, quality, productivity, and safety targets are met. Your key duties and responsibilities include:

• Establish and maintain strong working relationships with both operatives and clients
• Address, follow up and report back on client concerns in a timely fashion
• Carry out all ad-hoc duties and assist other departments with administrative support
• Ensure after sales transition, follow up and support in a timely manner
• Attend meetings as required
• Build, update and review monthly planners

Your Profile

• Strong communication and organisation skills
• Demonstrates a willingness to learn
• Strong attention to detail and accuracy in quality of work
• Excellent team workmanship
• Ability to speak to a range of stakeholders internal/external

Important information:

• Available at short notice to commence
• Must hold a current valid driver's licence, this role will require you to commute to different sites every 1-2 months

Apply Today
Please send your resume by clicking on the apply button or for further information, contact our Mount Waverley office on 03 9239 8100.

Job Reference Number: 06830-0011668382