Job Description

Job Header

Customer Service

Advertiser: Robert Half Business SupportMore jobs from this company

Job Information

Job Listing Date
14 Jan 2021
Location
Melbourne, Bayside & South Eastern Suburbs
Salary
Up to $55k p.a. + +Super
Work Type
Full Time
Classification
Call Centre & Customer Service, Customer Service - Call Centre

Customer Service

The Company
Our client is a commercial facilities organisation specialising in a range of industries including aged-care, hospitality and education. They provide premium and bespoke solutions to a range of business across Australia/New Zealand. This organisation has a requirement for a Customer Service Representative to work alongside their small yet dynamic customer service team.

The Role
Your role as a Customer Service representative is to manage the relationship with clients and operatives by ensuring service, quality, productivity, and safety targets are met. Your key duties and responsibilities include:

  • Establish and maintain strong working relationships with both operatives and clients
  • Address, follow up and report back on client concerns in a timely fashion
  • Carry out all ad-hoc duties and assist other departments with administrative support
  • Ensure after sales transition, follow up and support in a timely manner
  • Attend meetings as required
  • Build, update and review monthly planners

Your Profile

  • Strong communication and organisation skills
  • Demonstrates a willingness to learn
  • Strong attention to detail and accuracy in quality of work
  • Excellent team workmanship
  • Ability to speak to a range of stakeholders internal/external

Important information:

  • Available at short notice to commence
  • Must hold a current valid driver's licence, this role will require you to commute to different sites every 1-2 months

Apply Today
Please send your resume by clicking on the apply button or for further information, contact our Mount Waverley office on 03 9239 8100.

Job Reference Number: 06830-0011668382

www.roberthalf.com.au
IT'S TIME WE ALL WORK HAPPY.™

The Company
Our client is a commercial facilities organisation specialising in a range of industries including aged-care, hospitality and education. They provide premium and bespoke solutions to a range of business across Australia/New Zealand. This organisation has a requirement for a Customer Service Representative to work alongside their small yet dynamic customer service team.

The Role
Your role as a Customer Service representative is to manage the relationship with clients and operatives by ensuring service, quality, productivity, and safety targets are met. Your key duties and responsibilities include:

  • Establish and maintain strong working relationships with both operatives and clients
  • Address, follow up and report back on client concerns in a timely fashion
  • Carry out all ad-hoc duties and assist other departments with administrative support
  • Ensure after sales transition, follow up and support in a timely manner
  • Attend meetings as required
  • Build, update and review monthly planners

Your Profile

  • Strong communication and organisation skills
  • Demonstrates a willingness to learn
  • Strong attention to detail and accuracy in quality of work
  • Excellent team workmanship
  • Ability to speak to a range of stakeholders internal/external

Important information:

  • Available at short notice to commence
  • Must hold a current valid driver's licence, this role will require you to commute to different sites every 1-2 months

Apply Today
Please send your resume by clicking on the apply button or for further information, contact our Mount Waverley office on 03 9239 8100.

Job Reference Number: 06830-0011668382

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