Job Description

Job Header

Customer Service

Advertiser: Robert Half Business SupportMore jobs from this company

Job Information

Job Listing Date
14 Jan 2021
Location
Melbourne, Bayside & South Eastern Suburbs
Salary
Up to $28.90 p.h. + +Super
Work Type
Contract/Temp
Classification
Call Centre & Customer Service, Customer Service - Call Centre

Customer Service

The Company
An exciting opportunity exists for a customer service representative to join one of Australia's most renowned brands, located from their South-East office. Hours of work 7.00-7.30-4.00-4.30pm full time on an on-going temporary basis.

The Role
As a Customer Service Officer, you will be responsible for all customer service queries, balanced with some administration tasks. Your day to day responsibilities will include but are not limited to the following.

  • Provide a premium customer service experience and respond to resolving product or service enquiries to customers
  • Usage of E-commerce platform to process and track orders
  • Provide administrative support to Supply Chain & Manufacturing team
  • Completing all email correspondence and enquiries
  • Liaise with warehouse regarding stock availability
  • Manage customer complaints to resolution procedure

Your Profile

  • Proven experience using E-Commerce platforms
  • Ability to work under pressure and handle multiple tasks
  • Ability to solve complex matters in a professional manner
  • Excellent organisational and time management skills
  • Ability to collaborate and work in a team environment
  • Sound verbal communication skills

Please note: this role is required for an immediate start, so we will require availability on short notice.

Apply Today
Please send your resume by clicking on the apply button or for further information, contact our Mount Waverley office on 03 9239 8100.

Job Reference Number: 06830-0011614542

www.roberthalf.com.au
IT'S TIME WE ALL WORK HAPPY.™

The Company
An exciting opportunity exists for a customer service representative to join one of Australia's most renowned brands, located from their South-East office. Hours of work 7.00-7.30-4.00-4.30pm full time on an on-going temporary basis.

The Role
As a Customer Service Officer, you will be responsible for all customer service queries, balanced with some administration tasks. Your day to day responsibilities will include but are not limited to the following.

  • Provide a premium customer service experience and respond to resolving product or service enquiries to customers
  • Usage of E-commerce platform to process and track orders
  • Provide administrative support to Supply Chain & Manufacturing team
  • Completing all email correspondence and enquiries
  • Liaise with warehouse regarding stock availability
  • Manage customer complaints to resolution procedure

Your Profile

  • Proven experience using E-Commerce platforms
  • Ability to work under pressure and handle multiple tasks
  • Ability to solve complex matters in a professional manner
  • Excellent organisational and time management skills
  • Ability to collaborate and work in a team environment
  • Sound verbal communication skills

Please note: this role is required for an immediate start, so we will require availability on short notice.

Apply Today
Please send your resume by clicking on the apply button or for further information, contact our Mount Waverley office on 03 9239 8100.

Job Reference Number: 06830-0011614542

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