Job Description

Job Header

Medical Receptionist

Advertiser: Fullerton Health4 out of 54.0 overall rating (22 employee reviews) More jobs from this company

Job Information

Job Listing Date
14 Jan 2021
Location
Hobart
Work Type
Full Time
Classification
Healthcare & Medical, Medical Administration

Medical Receptionist

Our well-established occupational health business, Jobfit Health Group, is seeking an experienced Receptionist for a Full-Time position for our Jobfit Hobart clinic. 

Jobfit Health Group delivers a broad range of occupational health care services to thousands of businesses nationally, including pre-employment assessments, work fitness assessments, injury management and prevention, drug and alcohol screening, on site medical services and health and wellness programs.
  
The Receptionist is the first point of contact for candidates and clients, and we place the utmost importance in ensuring they receive a professional and friendly service that delivers a positive experience.  Reporting to the State Manager, the position further supports our team of dedicated doctors and clinical staff who provide medical services to assist our clients with managing occupational health amongst their employees.

The position is full-time, 38 hours per week, Monday to Friday, with normal working hours.
 
Responsibilities
  • Ensure at all times the highest level of customer service via optimal communication and presentation.
  • Manage daily workflow to maintain client service standards ensuring timeframes and schedules are adhered to.
  • Greeting candidates, clients and visitors, answer telephone calls, assist with enquiries and appointments.
  • Provide and explain to candidates the medical paperwork after sighting photo ID.
  • Take payments from self-payers.
  • Ensure samples are ready for pathology collection.
  • Support health professionals with administrative tasks.
  • Recognise and uphold the rights of all candidates accessing services, including maintaining cultural sensitivity.
  • Comply with privacy and confidentiality principles to all work practices including the Fullerton Health Australia policies and procedures.
Requirements
  • Previous experience in a healthcare or a medical setting as a Receptionist.
  • Certificate in Business Administration or similar (highly regarded).
  • Intermediate computer knowledge and skills.
  • Ability to multi-task and prioritise under pressure.
  • Strong attention to detail and accuracy is necessary.
  • Excellent verbal and written communication skills.
What we offer
  • Team member development – we have our own in-house online learning and development centre
  • Engagement surveys – we listen to you, as a team member, and take action on the issues that matter to you
  • The FHA Staff Superannuation Fund (which includes a range of insurance and investment options for staff)
  • Financial Wellbeing Checks and advice from our corporate financial planning partner, Virtue & Partners
  • Generous special offers and discounts from corporate partners, including Virgin Australia, Hyundai, CUA Health Insurance
As part of the recruitment process candidates may be required to attend a company funded pre-employment medical. 

Please note that only suitable candidates will be contacted.

Jobfit Health Group forms part of the Fullerton Health Group who are leaders in occupational health, allied health, general practice, integrative medicine, emergency assistance and response.  

www.jobfit.com.au
fullertonhealth.com.au
Our well-established occupational health business, Jobfit Health Group, is seeking an experienced Receptionist for a Full-Time position for our Jobfit Hobart clinic. 

Jobfit Health Group delivers a broad range of occupational health care services to thousands of businesses nationally, including pre-employment assessments, work fitness assessments, injury management and prevention, drug and alcohol screening, on site medical services and health and wellness programs.
  
The Receptionist is the first point of contact for candidates and clients, and we place the utmost importance in ensuring they receive a professional and friendly service that delivers a positive experience.  Reporting to the State Manager, the position further supports our team of dedicated doctors and clinical staff who provide medical services to assist our clients with managing occupational health amongst their employees.

The position is full-time, 38 hours per week, Monday to Friday, with normal working hours.
 
Responsibilities
  • Ensure at all times the highest level of customer service via optimal communication and presentation.
  • Manage daily workflow to maintain client service standards ensuring timeframes and schedules are adhered to.
  • Greeting candidates, clients and visitors, answer telephone calls, assist with enquiries and appointments.
  • Provide and explain to candidates the medical paperwork after sighting photo ID.
  • Take payments from self-payers.
  • Ensure samples are ready for pathology collection.
  • Support health professionals with administrative tasks.
  • Recognise and uphold the rights of all candidates accessing services, including maintaining cultural sensitivity.
  • Comply with privacy and confidentiality principles to all work practices including the Fullerton Health Australia policies and procedures.
Requirements
  • Previous experience in a healthcare or a medical setting as a Receptionist.
  • Certificate in Business Administration or similar (highly regarded).
  • Intermediate computer knowledge and skills.
  • Ability to multi-task and prioritise under pressure.
  • Strong attention to detail and accuracy is necessary.
  • Excellent verbal and written communication skills.
What we offer
  • Team member development – we have our own in-house online learning and development centre
  • Engagement surveys – we listen to you, as a team member, and take action on the issues that matter to you
  • The FHA Staff Superannuation Fund (which includes a range of insurance and investment options for staff)
  • Financial Wellbeing Checks and advice from our corporate financial planning partner, Virtue & Partners
  • Generous special offers and discounts from corporate partners, including Virgin Australia, Hyundai, CUA Health Insurance
As part of the recruitment process candidates may be required to attend a company funded pre-employment medical. 

Please note that only suitable candidates will be contacted.

Jobfit Health Group forms part of the Fullerton Health Group who are leaders in occupational health, allied health, general practice, integrative medicine, emergency assistance and response.  

www.jobfit.com.au
The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have experience in administration?
  • Do you have customer service experience?
  • How many years' experience do you have as a medical receptionist?

Report this job advert

Be careful
Don’t provide your bank or credit card details when applying for jobs.
Learn how to protect yourself here.

Share this role