Melbourne Star, the Southern Hemisphere’s only Giant Observation Wheel, gives guests a view like no other and an experience they will never forget.

We are a vibrant, diverse and exciting place to work; all we need now is your smile and stellar customer service to add to our team!

We are offering a casual fixed term contract until 30th April 2022 - with the possibility to extend.

You will be available to work an average of 15-20 hours per week and be seeking a flexible rostered schedule.

What is the role?

• Provide guests with a memorable experience,
• Relying on your showmanship skills to exceed their expectations,
• Control the safety of guests and the operation of the flight deck,
• Directing, assisting and general customer service for our guests.

The successful candidate will have the following: 

• Energetic and friendly demeanour – able to enjoy a slower pace and rush hour equally.
• Enjoy an outdoor working environment.
• Be able to build rapport quickly with local and international guests.
• Have the ability to work calmly under pressure.
• Ability to provide guests with superior customer service.
• Thrive in a team environment and hold a strong work ethic.
• Safety is paramount, and you are comfortable and experienced in guiding guests in this regard.

What will help you succeed?

• Ideally you will also have previous tourism, rides, or attraction experience.
• Be confident in providing relevant information and resolve minor complaints.
• Superior conversational ability and enthusiasm for a yarn.

You will be required to obtain the following prior to your start date:  

• Victorian RSA Certificate,
• Victorian Working with Children’s Check,
• National Police Check.

Apply today to be considered for this unique role!

Please note: Only those applicants that have the right to work in Australia will be considered.