Job Description

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Flight Operations Team Members (Wheel Attendants)

Advertiser: Melbourne Star Observation WheelMore jobs from this company

Job Information

Job Listing Date
14 Jan 2021
Melbourne, CBD & Inner Suburbs
Work Type
Hospitality & Tourism, Front Office & Guest Services

Melbourne Star, the Southern Hemisphere’s only Giant Observation Wheel, gives guests a view like no other and an experience they will never forget.

We are a vibrant, diverse and exciting place to work; all we need now is your smile and stellar customer service to add to our team!

We are offering a casual fixed term contract until 30th April 2022 - with the possibility to extend.

You will be available to work an average of 15-20 hours per week and be seeking a flexible rostered schedule.

What is the role?

  • Provide guests with a memorable experience,
  • Relying on your showmanship skills to exceed their expectations,
  • Control the safety of guests and the operation of the flight deck,
  • Directing, assisting and general customer service for our guests.

The successful candidate will have the following: 

  • Energetic and friendly demeanour – able to enjoy a slower pace and rush hour equally.
  • Enjoy an outdoor working environment.
  • Be able to build rapport quickly with local and international guests.
  • Have the ability to work calmly under pressure.
  • Ability to provide guests with superior customer service.
  • Thrive in a team environment and hold a strong work ethic.
  • Safety is paramount, and you are comfortable and experienced in guiding guests in this regard.

What will help you succeed?

  • Ideally you will also have previous tourism, rides, or attraction experience.
  • Be confident in providing relevant information and resolve minor complaints.
  • Superior conversational ability and enthusiasm for a yarn.

You will be required to obtain the following prior to your start date:  

  • Victorian RSA Certificate,
  • Victorian Working with Children’s Check,
  • National Police Check.

Apply today to be considered for this unique role!

Please note: Only those applicants that have the right to work in Australia will be considered.

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have a current Police Check (National Police Certificate) for employment?
  • Do you hold a current Responsible Service of Alcohol (RSA) certificate?
  • Are you available to work public holidays?
  • Do you have a current Victorian Working with Children Check?
  • What are your ideal hours per week?

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