Gold Coast
Healthcare & Medical
Psychology, Counselling & Social Work
Sal sacrifice + Bday off + Onsite parking
Full Time
Posted 18d ago

Job description

About the business


Bravehearts is Australia's Employer of Choice in Child Protection. Working with Bravehearts means working with a dedicated team that is on a mission to protect kids.


About the role


Reporting to the Director of Therapeutic and Support Services this role will oversee and support  Bravehearts Clinicians (10 staff) across 3 SEQ locations - Arundel, Springwood and Strathpine.

The key areas of responsibilities include:

  • Provide day to day team support, managerial supervision and direction on policy and procedure.
  • Work closely with the Practice Supervisor to ensure ongoing Professional Development for the team.
  • Induct and train all new therapeutic services counselling staff and support student interns.
  • Manage the budget and ensure accurate and statistical records are maintained.
  • Manage reporting standards to all stakeholders including Medicare, Department of Child Safety and Health Services Providers.
  • Lead a culture of professional self-care and development.

A full position description is available at


Benefits and perks


Qualified and passionate staff are attracted to Bravehearts' culture where success is celebrated, life balanced and self-care is expected. There are many benefits when working for Bravehearts including:

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits 
  • Paid birthday day off
  • Monthly professional development days
  • Small annual allowance to put towards external professional development
  • A culture of self-care
  • Employee Assistance Program - Independent confidential counselling service 
  • Onsite car parking
  • An inclusive culture of dedicated, passionate and professional team members 


Skills and experience


The ideal candidate will have 5 plus years' experience in trauma informed counselling and have 3 plus years' in program management or coordinator positions. Candidates need to possess a Tertiary qualification in Psychology or Social Work and have registration with the relevant governing bodies.

Excellent written, verbal and listening communication skills, as well as exceptional organisational and Microsoft office skills are essential to this role.

Child-Safe and NDIS accredited

New no card, no start rules means that you are required to have a current Worker Screening test and Blue Card to commence employment at Bravehearts in Queensland. In addition a National Criminal Check is a requirement. 

How to Apply

If you are looking for that opportunity to make a difference apply today via Seek ensuring to include a CV and cover letter explaining why you would be the right candidate for this role.


Applications will be considered upon submission.

People from Aboriginal and Torres Strait Islander, and diverse backgrounds are encouraged to apply.


Role requirements

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a service manager?
  • Do you have a current Working With Children (WWC) Check?
  • Do you have a current Australian driver's licence?
  • Do you have experience working with young people with complex needs?

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