Job Description

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Internal Sales Co-Ordinator - Wall Warehouse

Advertiser: Wall WarehouseMore jobs from this company

Job Information

Job Listing Date
13 Apr 2021
Melbourne, Northern Suburbs
Work Type
Full Time
Sales, Sales Coordinators

We are a small business that supplies Specialised Wall Systems to commercial & residential builders, renderers, plasterers and owner builders.

Our focus is on supplying a range of quality products whilst providing excellent service and specialised advice. We are customer centred, our focus is on nurturing relationships with our customers before and after the sale. 

A brief overview of the duties and responsibilities of this role will include:

  • Conduct sales calls to follow up quotes & deliveries.
  • Document and schedule communication in our CRM system.
  • Provide excellent customer service to our new and existing customers (phone, email and trade counter).
  • Provide product advice and prepare quotes
  • Upsell and cross-sell through understanding customers needs and offer products and solutions that meet their requirements.
  • Process customer orders and payments
  • Prepare and complete orders for delivery and pickup 
  • Assist customers to load orders into their vehicle in a safe & courteous manner
  • Unload inbound vehicles as required. 
  • Provide support to the Trade Sales & Operations Supervisor

If you have the following attributes, we would like to hear from you:

  • A current Forklift license would be an advantage
  • Excellent communication and time management with the ability to manage competing priorities.
  • High level of literacy and numeracy, with accurate attention to detail.
  • Genuine desire to work with our customers and develop relationships
  • Proficient computer skills and experience in using inventory systems

Please conduct some background research on our business and submit your resume with a cover letter detailing why you'd like to join our team. 

A full job description will be supplied on interview. 

Please note: Telephone and walk-in applications will not be accepted and only suitable applicants will be contacted. Calls from agencies will not be accepted. 

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?
  • How many years' experience do you have in the construction industry?
  • Are you willing to undergo a pre-employment medical check?
  • What is the maximum weight that you are comfortable and able to lift?
  • Do you have experience using point of sale (POS) software?
  • Do you have a current Australian driver's licence?

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