Call Centre Manager

Gold Coast
Call Centre & Customer Service
Management & Support
Full Time
Posted 24d ago

PowerSmart Industries is a leading residential and commercial solar company servicing QLD and NSW with our head office based in Coolangatta with ocean views.

As we continue to grow our business we require an experienced Call Centre Manager to build, motivate and lead our team of appointment setters.

The Role -

  • Manage multiple lead sources of qualified inbound leads and cold calling data.
  • Recruit, train and manage lead generators and appointment setters.
  • Lead our existing team and expand to a 10 seat call centre.
  • Must be able to work closely with the sales manager to ensure quality in home appointments.
  • Generous salary plus uncapped commission structure.
  • Must be reliable, professional and have a passion to succeed.
  • Must have excellent communication skills.

This is a fantastic opportunity to work with one of the most experienced and highly successful sales teams in the industry.

If you believe this is the role for you please send a cover letter and resume detailing your experience.



Employer questions

Your application will include the following questions:
  • How many years' experience do you have as a centre manager?
  • How many years of people management experience do you have?

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