Customer Service & Administration

CBD & Inner Suburbs
Administration & Office Support
Client & Sales Administration
Full Time
Posted 18d ago

About the company

We’re a proudly independent global marketing business, connecting brands with people. Our team of 290 Zincies are located in 18 offices in 13 countries across Europe, Australasia, and Americas and support an awesome bunch of clients that will inspire you.

Step foot inside the office and you'll understand in an instant why we are ahead of the game in all things brand promotion. Our work and our clients are important to us; we’re a diverse bunch who feel empowered and have a strong sense of loyalty to the team with endless opportunities to innovate.


About the role

Due to an internal promotion, we’re looking for an energetic individual to join our team based in trendy South Yarra.

This role will be your foot in the door into the marketing world!  You will use your customer service experiences to manage client communications, work with our Creative and Digital teams as well as working on admin tasks across various projects.  

If you have studied a marketing related discipline, or have strong customer service skills (maybe working in retail or hospitality) this may be the next step in your career!


What you’ll do

  • Manage inbound phone and voicemail enquiries 
  • Manage multiple customer service inboxes 
  • Review daily sales promotion entries 
  • Profile support for microsite builds 
  • Liaise with internal teams for website updates 


About you

You’ll have an awesome attitude and a passion for all things customer service and/or marketing.  You’ll have experiences working in a customer facing role with the ability to multi-task… all while having a sense or humour and a can-do attitude! 


Working with us

  • Energetic offices in South Yarra
  • Onsite gym 
  • Barista coffee machine 
  • Ergonomic workstations 
  • Monthly team events 
  • Birthday leave 


If this sounds like the opportunity you’ve been waiting for, click ‘Apply’ and submit your resume along with a cover letter. 

Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Australia?
  • What's your expected annual base salary?

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