Family Wellbeing Caseworker

Central Queensland Indigenous Development Ltd
Bundaberg & Wide Bay Burnett
Community Services & Development
Indigenous & Multicultural Services
$60,000 - $64,999 + super + sal sac benefits
Full time
Posted 10d ago

About the business


Central Queensland Indigenous Development is an Indigenous Community Controlled  organisation delivering services to Aboriginal and Torres Strait Islander people across Central Queensland. Our teams work collaboratively with our families, partners and other service providers to ensure high-quality support and positive outcomes.


About the role


Position based in our Bundaberg Office.

Closing date - 26th September 2021

Enquiries - Kathy Sullivan (07) 4313 1194

*only shortlisted applicants will be contacted


Responsibilities and Duties

  • Participate in assessment, case planning, organisation and delivery of service provision and interventions, reporting and engagement for families
  • Follow Assessment and Case Management procedures and standards and contribute to continual improvement of services
  • Build respectful and professional relationships with service users, agencies, partners, community, colleagues and clients
  • Case coordination – Ensure quality record management and implement Case Plans, including advocating for, supporting and journeying with the family to achieve their desired outcomes
  • Work always to advance the reputation of CQID and undertake additional relevant duties as required
  • Participate and contribute to the organisation's compliance obligations under the ISO 9001:2015 Quality Management System and Human Services Quality Standards (HSQS)
  • At all times work within CQID's Workplace Health & Safety Policies and Procedures
  • Other responsibilities as directed by the Team Leader


Special Requirements

  • Strong local community connection and knowledge
  • Blue Card
  • Driver's Licence


Benefits and perks


  • Learning and development opportunities
  • Indigenous environment
  • Salary sacrifice and tax benefits


Skills and experience


Qualifications and Experience

  • Tertiary qualifications in Human Services
  • Qualifications or knowledge related to Child Protection
  • Experience at successful service delivery to Aboriginal and Torres Strait Islander people
  • Experienced in client engagement and case collaboration

Skills and Attributes

  • Aboriginal and/or Torres Strait Islander heritage – [Note: Non-Indigenous applicants will only be considered if no suitable Indigenous candidates are attracted in the first round of applicants]
  • Competent in use of Microsoft Office software
  • Physical ability to undertake job responsibilities
  • Ability to communicate effectively; spoken and written
  • Self-starter, motivated and able to self-manage work tasks
  • Strong connection to and knowledge of local Indigenous Community
  • Experience in developing and managing case plans (desirable)


Employer questions

Your application will include the following questions:
  • Do you have a current Working With Children (WWC) Check?
  • Do you have a current Australian driver's licence?

Report this job advert

Be careful
Don’t provide your bank or credit card details when applying for jobs.
Learn how to protect yourself here.