Day Surgery Receptionist

Vision Hospital Group
North Shore & Northern Beaches
Healthcare & Medical
Medical Administration
Full time
Posted 27d ago

Transforming lives, that’s our vision!


Vision Hospital Group (VHG) comprises 10 day surgeries across New South Wales, Victoria, Queensland and South Australia. At our day surgeries, you will find friendly, highly experienced administrative and specialist theatre teams. 


VHG as part of Vision Eye Institute (VEI) is Australia’s largest private provider of ophthalmic services, with a mission to transform lives through a strong commitment to the delivery of high-quality outcomes for patients. 


To realise our vision of transforming lives we need amazing people to be a part of our team and we hope that includes you! 


The opportunity and a bit about us


We have an opportunity for an experienced medical-based receptionist and administrator to join our Chatswood  Day Surgery on a fulltime basis. You will be the primary point of contact for people to interact with the hospital and, as such, must have a genuine desire to provide high-quality service to our patients, practitioners and other  stakeholders.    


Chatswood Day Surgery is an accredited, purpose-built facility for ophthalmic surgery. The day surgery features state-of-the-art equipment and technology to support the latest surgical techniques, optimise patient outcomes and ensure patient comfort at all times. We operate Monday to Friday – no weekend work is involved. 


A bit about you


You bring with you previous medical-based reception  experience (day surgery background highly valued), great  customer service, an excellent telephone manner and a high level of computer literacy. You are a team player that can multitask efficiently whilst you ensure the highest level of hospitality for our patients and visitors. 


Primary responsibilities include: 

  • Interact with patients and visitors in a manner that ensures the highest level of hospitality 

  • Assist with general enquiries and answer telephone calls in a timely, pleasant and professional manner that ensures excellent customer service 

  • General administrative duties involving patient accounts, banking procedures, health fund checks and payments 

  • Utilise the patient management system and other interfaces to capture all relevant patient details, make appointments and prepare and  transmit paperwork and correspondence 

  • Follow protocols for administrative admission of surgical patients 

  • Management of patient records including retrieval, filing and archiving 

  • Maintain the reception area in a clean and tidy state 

  • Flexibility to assist in other administrative functions as required 


Please note: COVID vaccination is mandatory for all health workers in NSW (first dose by 30/09/2021, second by 30/11/2021) so will be an essential requirement for this role. 


What you can expect from us


We take pride in our positive workplace culture with a strong focus on teamwork. Our people and our culture are our biggest asset and we work exceptionally hard to nourish both. 


When you join Vision Hospital Group you’ll have access to employee benefits such as retail discounts, counselling services, recognition programs and so much more. If you think you’re ready for a career with Vision please hit the apply button now! We look forward to meeting you. 


To find out more, visit us at


Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your Covid-19 vaccination status?
  • How many years' experience do you have as a receptionist?
  • Do you have customer service experience?
  • Do you have data entry experience?

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