Transforming lives, that’s our vision!
Vision Hospital Group (VHG) comprises 10 day surgeries across New South Wales, Victoria, Queensland and South Australia. At our day surgeries, you will find friendly, highly experienced administrative and specialist theatre teams.
VHG as part of Vision Eye Institute (VEI) is Australia’s largest private provider of ophthalmic services, with a mission to transform lives through a strong commitment to the delivery of high-quality outcomes for patients.
To realise our vision of transforming lives we need amazing people to be a part of our team and we hope that includes you!
The opportunity and a bit about us
We have an opportunity for an experienced medical-based receptionist and administrator to join our Chatswood Day Surgery on a fulltime basis. You will be the primary point of contact for people to interact with the hospital and, as such, must have a genuine desire to provide high-quality service to our patients, practitioners and other stakeholders.
Chatswood Day Surgery is an accredited, purpose-built facility for ophthalmic surgery. The day surgery features state-of-the-art equipment and technology to support the latest surgical techniques, optimise patient outcomes and ensure patient comfort at all times. We operate Monday to Friday – no weekend work is involved.
A bit about you
You bring with you previous medical-based reception experience (day surgery background highly valued), great customer service, an excellent telephone manner and a high level of computer literacy. You are a team player that can multitask efficiently whilst you ensure the highest level of hospitality for our patients and visitors.
Primary responsibilities include:
Interact with patients and visitors in a manner that ensures the highest level of hospitality
Assist with general enquiries and answer telephone calls in a timely, pleasant and professional manner that ensures excellent customer service
General administrative duties involving patient accounts, banking procedures, health fund checks and payments
Utilise the patient management system and other interfaces to capture all relevant patient details, make appointments and prepare and transmit paperwork and correspondence
Follow protocols for administrative admission of surgical patients
Management of patient records including retrieval, filing and archiving
Maintain the reception area in a clean and tidy state
Flexibility to assist in other administrative functions as required
Please note: COVID vaccination is mandatory for all health workers in NSW (first dose by 30/09/2021, second by 30/11/2021) so will be an essential requirement for this role.
What you can expect from us
We take pride in our positive workplace culture with a strong focus on teamwork. Our people and our culture are our biggest asset and we work exceptionally hard to nourish both.
When you join Vision Hospital Group you’ll have access to employee benefits such as retail discounts, counselling services, recognition programs and so much more. If you think you’re ready for a career with Vision please hit the apply button now! We look forward to meeting you.
To find out more, visit us at www.visionhospitalgroup.com.au.
- Which of the following statements best describes your Covid-19 vaccination status?
- How many years' experience do you have as a receptionist?
- Do you have customer service experience?
- Do you have data entry experience?
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