Administration Officer

North Shore & Northern Beaches
Healthcare & Medical
Medical Administration
Full time
Posted 17d ago

Transforming lives, that’s our vision! 


Vision Eye Institute is Australia’s largest private provider of ophthalmic services. We have a strong commitment to clinical and scientific excellence and delivering the highest-quality outcomes for patients. We achieve this through our dedication to best-practice care, research, strong clinical relationships with referrers and by employing state-of-the-art equipment and facilities.  


To realise our vision of transforming lives we need amazing people to be a part of our specialist team and we hope that includes you! 


The opportunity and a bit about us


We have an opportunity for an experienced medical-based administrator to join our Chatswood Clinic team on a fulltime basis. You will be the primary point of contact for people to interact with the clinic and as such, must have a genuine desire to provide high-quality service to our patients, referring practitioners and other stakeholders. 


With a reputation for excellence, Vision Eye Institute Chatswood offers the complete range of ophthalmic services. The clinic features two reception areas, 14 consulting rooms and a treatment room for minor procedures. In 2011, Vision Eye Institute Chatswood became the first clinic in the Southern Hemisphere to perform laser cataract surgery and currently performs the most laser cataract procedures in Australia. The team of clinical and administration staff provide the highest quality service. 


A bit about you 


You have a high-quality approach to customer service, professional presentation, an excellent telephone manner and a good level of computer literacy. You are able to work in a fast-paced, dynamic environment and have experience in clerical and administrative services associated with medical records management. Your great communication and time management skills mean you ensure the highest level of hospitality for our patients and visitors whilst providing support for our onsite team. 


Key tasks include: 

  • Interact with patients and visitors to provide the highest level of hospitality 

  • Provide clerical and administrative services associated with the end-to-end process of medical records management, inbound/outbound queries and patient appointments and bookings 

  • Carry out financial tasks relating to banking, invoicing, accounts, debtors and reconciliation 

  • Utilise the patient management system and other interfaces to capture all relevant patient details and transmit correspondence 

  • Assist with the smooth running of the day-to-day services of the clinic including maintaining the professional appearance and cleanliness of the patient and work area 

  • Record statistical data as required 


Please note: COVID vaccination is mandatory for all health workers in NSW (first dose by 30/09/2021, second by 30/11/2021) so will be an essential requirement for this role. 


What you can expect from us 


We take pride in our positive workplace culture with a strong focus on teamwork. Our people and our culture are our biggest asset and we work exceptionally hard to nourish both. 


When you join Vision Eye Institute you’ll have access to employee benefits such as retail discounts, CPD learning events, counselling services, recognition programs and so much more. If you think you’re ready for a career with Vision please hit the apply button now! We look forward to meeting you. 


To find out more, visit us at


Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your Covid-19 vaccination status?
  • Do you have customer service experience?
  • Do you have data entry experience?
  • Do you have experience in administration?

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