Counter Sales Representative – Trade Supplies - Windsor

Lyndons Pty Ltd
CBD & Inner Suburbs
Call Centre & Customer Service
Customer Service - Customer Facing
Full time
Posted 21 Oct 2021

Lyndons is a family-owned Australian business that has been supplying tools, equipment and materials to the building and construction industry for over 100 years. With multiple branches and steel processing facilities throughout Queensland, Lyndons is committed to employing people to join their team that are passionate about providing exceptional customer service and want to be part of a collaborative and positive team.  

We value our people and provide:

  • Uniforms and employee discounts
  • Learning and development opportunities
  • Monthly team bbq’s 
  • Work life balance – no night shift!
  • Access to FREE counselling for employees and their families

Our Head Office based in Windsor is seeking an experienced Counter Sales Representative to join our small, hard working team to deliver an exceptional level of customer service. Responsibilities will include: 

  • Providing outstanding customer service, both face-to-face and via phone calls in a friendly and professional manner 
  • Up-selling and cross-selling other products in the range
  • Offering alternate products and solutions for out of stock lines
  • Keeping up-to-date with product knowledge and other company information
  • Recording sales activity and payment records
  • Liaising with other internal colleagues and branches
  • Ad hoc administration and computer work as required

This is a true opportunity to utilise your customer service skills or would suit a tradesperson who wants to get off the tools and learn new skills, if you are from a customer service background and love what you do then please press apply to be considered. 

A willingness to learn, positive CAN DO attitude and your ability to exceed customer expectations will see you succeed at Lyndons.

Employer questions

Your application will include the following questions:
  • Do you have customer service experience?
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a Counter Sales Representative?
  • Which of the following Microsoft Office products are you experienced with?
  • Are you willing to undergo a pre-employment medical check?

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