Receptionist

Darwin
Healthcare & Medical
Medical Administration
Full time
Posted 6d ago
Our well-established occupational health business, Jobfit Health Group, is seeking an experienced Medical Receptionist for a full-time position at our Jobfit Parap clinic. 

Jobfit Health Group delivers a broad range of occupational healthcare services to thousands of businesses nationally, including pre-employment medical assessments, work fitness assessments, injury management and prevention, drug and alcohol screening, onsite medical services, health surveillance and health and wellness programmes.

The Receptionist is the first point of contact for our valued patients, and we place the utmost importance in ensuring they receive a professional and friendly service that delivers a positive patient experience.

The position is on a permanent Full-Time basis, working (38 hours per week - Monday to Friday) with an immediate start available.

What the job involves:
  • Ensure at all times the highest level of customer service via optimal communication and presentation.
  • Manage daily workflow to maintain client service standards ensuring timeframes and schedules are adhered to.
  • Greeting candidates, clients and visitors, answer telephone calls, assist with enquiries and appointments.
  • Provide and explain to candidates the medical paperwork after sighting photo ID.
  • Take payments from self-payers.
  • Ensure samples are ready for pathology collection.
  • Support health professionals with administrative tasks.
  • Recognise and uphold the rights of all candidates accessing services, including maintaining cultural sensitivity.
  • Comply with privacy and confidentiality principles to all work practices including the Fullerton Health Australia policies and procedures.
What we need from you:
  • Previous medical administration experience (preferred)
  • Current vaccination status
  • Intermediate computer knowledge and skills.
  • Ability to multi-task and prioritise under pressure.
  • Strong attention to detail and accuracy is necessary.
  • Excellent verbal and written communication skills.
  • Company to fund a pre-employment medical if shortlisted
Why choose us:
  • Personal development – expand your knowledge with our own in-house online learning and development centre.
  • Work life balance - no weekend work!
  • Engagement surveys – we listen to you, as a team member, and take action on the issues that matter to you.
  • The FHA Staff Superannuation Fund (which includes a range of insurance and investment options for staff).
  • EAP program - available to you 24/7
  • Company wide Health and Wellbeing events
  • Generous special offers and discounts from major brands such as Woolworths, Myers, Hoyts, Uber and more!
Please note that only suitable candidates will be contacted.

Jobfit Health Group forms part of the Fullerton Health Group who are leaders in occupational health, allied health, general practice, integrative medicine, emergency assistance and response.

Jobfit Health Group is committed to employing a diverse and inclusive workforce that reflects the diverse community in which we operate in.
  
Aboriginal and Torres Strait Islander people are encouraged to apply.

For more information on our Company and job opportunities please visit - www.jobfit.com.au

Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?
  • Are you willing to undergo a pre-employment medical check?
  • How many years' experience do you have as a receptionist?
  • Which of the following statements best describes your Covid-19 vaccination status?

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