Online Customer Support & Administration All Rounder

Retro Spares
Melbourne
Northern Suburbs
Administration & Office Support
Administrative Assistants
Part time
Posted 12d ago
  • Start ASAP
  • Part time casual/flexible day shifts
  • North-eastern suburbs location

We are Retro Spares, an auto parts store specialising in classic car parts. We operate mainly online and supply to other companies but also have a physical shopfront. 

Flexible part-time or casual shifts, 3 days a week, are available Monday-Friday. Possibly more hours available in the future as we continue to grow as a business.

Main duties of this role:

  • Online customer support - replying to customers on eBay and via e-mail
  • Processing orders using MYOB, eBay, Magento and Paypal
  • Ordering from suppliers via MYOB and e-mail
  • Following up issues and insurance claims with shipping companies, suppliers and customers
  • Making small changes on the website e.g product details

Other duties when needed:

  • Picking, packing & sending orders
  • Assisting with incoming stock & inventory-related tasks
  • Using post & courier systems to book shipments

The right candidate:

  • Has experience in administration or IT or is very good with computer related tasks and can learn new programs easily - training will be provided
  • Has experience working in a fast-paced warehouse environment - beneficial but not essential
  • Can lift up to 15kg & is reasonably fit
  • Can work efficiently under direction & autonomously in a fast-paced team environment
  • Has good numeracy & literacy skills as well as good attention to detail
  • Is reliable, punctual and trustworthy with a strong work ethic

 

If given the role we will offer you:

  • Weekly pay
  • A great team to work with
  • Great work/life balance
  • Ongoing role
  • Opportunity to increase hours in the future
  • Training to further improve your skillset

Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Australia?
  • How would you rate your English language skills?

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