Medical receptionist/ Clinical Assistant

Drummond Dermatology
ACT
Healthcare & Medical
Medical Administration
$25 - $34.99 per hour
Part time
Posted 14d ago

Medical receptionist / Clinical assistant

  • Join a small team in a solo practice working for an established dermatologist. 
  • 1-2 part time positions (2- 4 days a week)
  • Suitable for a capable receptionist to develop new skills

We are looking for someone who has:

  • Excellent medical receptionist skills, and
  • With appropriate training, willingness to assist the clinician with patient care.
  • Has a passion for learning, development and continual quality improvement of processes and self.

Responsibilities include:

Administrative:

  • Prepare the practice for opening and closing each day
  • Facilitate patient consultations – appointment scheduling and reminders, information to patient to prepare for consultation, ensuring results and reports are available
  • Facilitate service payments – collection of information, processing invoices and receipts
  • Maintain data and information on the practice software, including incoming and outgoing correspondence by all modes, generation of reports as directed
  • Collect and process mail
  • Maintenance of general tidiness and cleanliness of all rooms 
  • Reconciliation of invoices and payments for banking; processing all third-party payers
  • Ensure continuous supply of office and medical supplies 
  • Assist clinician as directed

Clinician support:

  • Ensure appropriate and in-date office and clinical stock in each consulting room
  • Cleaning and sterilisation of equipment
  • Set up equipment for procedures
  • Prepare patient for procedures
  • Clean up post procedure
  • Assist clinician as directed
  • Maintain infection control

The successful candidates will have:

  • Exceptional customer service skills.
  • Excellent written and verbal communication skills
  • Communicate effectively with a diverse range of people
  • Attention to detail
  • Time management skills
  • Professional presentation
  • Computer proficiency 
  • Respect for patient privacy and confidentiality
  • Ability to work independently and as part of a team
  • Ability to assist clinician with patient care

The successful candidates may also have:

  • Experience in a dermatology practice
  • Knowledge of medical practice software ( Gentu)
  • Understanding of medical terminology
  • Equipment sterilisation skills

Remuneration is dependent upon experience, knowledge and attainment of key performance indicators.

 

Employer questions

Your application will include the following questions:
  • Do you have customer service experience?
  • Which of the following statements best describes your Covid-19 vaccination status?
  • How many years' experience do you have as a Clinical Assistant?
  • Do you have a current Police Check (National Police Certificate) for employment?
  • Which of the following Microsoft Office products are you experienced with?
  • Do you have a current Working With Children (WWC) Check?
  • How many years' experience do you have as a medical receptionist?
  • Which of the following medical practice management software do you have experience with?

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