Business Analyst

CBD & Inner Suburbs
Information & Communication Technology
Business/Systems Analysts
Full time
Posted 13d ago

About us

Education Services Australia (ESA) is a ministerial not-for-profit company committed to making a positive difference in the lives and learning of Australian students. ESA delivers products and services for clients including the Australian government, State and Territory education authorities, and a variety of not-for- profit and government organisations.

National Assessment Systems is responsible for the development and delivery of Assessment Systems for national online initiatives across all of Australia.

The role

We are looking for a Business Analyst to provide high-quality business analysis services to projects undertaken by the Assessment team, in particular NAPLAN online, NAP Sample Assessment, and Trial events. 

Some key duties of the role are to;

  • Identify and liaise with key stakeholders to analyse business requirements, identify system design and approach to delivery of these requirements making use of established design protocols where practical.
  • Design new system protocols in such a way as to preserve the integration of custom and core functionality.
  • Facilitate face-to-face and online workshops with stakeholders for projects, incorporating best practise user-centred design principles and accessibility standards.
  • Design new system protocols in such a way as to preserve the integration of custom and core functionality.
  • Provide advice and support to the Project Managers in terms of the most appropriate requirements approach for specific projects and timelines.
  • Manage the development and documentation of requirements for allocated projects.
  • Liaise with internal and external stakeholders in defining requirements for utilising the delivery platform.

About you

  • Strong business systems analysis experience that support a range of software development methodologies
  • Have experience in process flows and producing quality documentation
  • Proven ability to contribute to workshops with clients and stakeholders
  • Demonstrated ability to identify business requirements and translate into high quality functional specifications
  • Broad understanding in development of online applications in a digital environment
  • Strong business analysis and analytical thinking skills 
  • High-level of organisational skills and proven ability to manage multiple tasks/projects concurrently within strict deadlines
  • Confident communicator and proven ability to build effective relationships with stakeholders
  • CBAP Certification or eligibility for CBAP Certification

What ESA offer

In addition to a competitive remuneration package, ESA offers lifestyle benefits and a culture that allows people and ideas to flourish. We embrace diversity, promote ethical and respectful engagement, and recognise that career and life choices are important. 

For more information about working for ESA please visit the Employment page on our website -


Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have in a business analyst (BA) role?
  • What's your expected annual base salary?
  • Have you worked in a role which requires a sound understanding of the software development lifecycle?
  • How much notice are you required to give your current employer?

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