Administration Officer

Robina Private Hospital
Gold Coast
Administration & Office Support
Administrative Assistants
Posted 4d ago

Robina Private Hospital is a 90 bed private mental health and general medical hospital, located across from the Robina public hospital. We specialise in the treatment of a broad range of mental health diagnoses focused on positive patient outcomes for both inpatient, day patients.

This is a great opportunity for a friendly experienced Administrator to join our busy main reception team. You would be working within all areas of administration. This will include pre-admissions, admissions & day therapy programs. Other areas may include day surgery admissions and private practice consulting suites. You will have exceptional customer service skills, high attention to detail and competent computer skills. 

Desirable experience: 

  • A minimum of 3 years’ recent experience within a medical or hospital environment. 
  • Experience with WebPas or other medical software programs. 
  • Knowledge of private Health Funds 
  • Administrative experience preferably within a private hospital setting. 
  • Proven computer skills across the full range of the Microsoft Office Suite.

 Personal Attributes: 

  • Strong customer service focus and highly developed communication skills.
  • Ability to deliver a high level of accuracy and attention to detail. 
  • Ability to work well under pressure, managing multiple priorities. 
  • Ability to maintain confidentiality across all facets of the working environment. 
  • Positive and caring approach

Key Responsibilities: 

  • The administrator is responsible for ensuring that the inpatient and day therapy bookings and admissions run smoothly and efficiently whilst providing excellent customer service. 
  • Ensuring Doctor’s requests are met. 
  • Sensitivity to individual situations. 
  • Answering phones and ensuring a high standard of care and privacy is provided.

Your application must demonstrate your suitability to this role by addressing the key responsibilities of the position in a cover letter. Only applicants with previous experience in a health care setting need apply. Due to the large number of applications we receive, we will only be contacting successful applicants. 

Please submit your application to by close of business Monday the 29 October 2021.

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