Talent Pool- Administration, Clerk Grade 3/4 - Community Corrections, CSNSW
Department of Communities and Justice
Talent Pool – Administration, Clerk Grade 3/4 – Community Corrections, Corrective Services NSW
- Provide administration and clerical support
- Clerk Grade 3/4, salary ($74,117 - $81,158) plus employer's contribution to superannuation and annual leave loading
- Diver and inclusive organisation
About the company
The Department of Communities and Justice (DCJ) was formed in 2019 with the merger of two former departments Family and Community Services (FACS) and Justice. By combining FACS and Justice, the two former agencies are now able to work together as DCJ to support everyone’s right to access justice, to help families, and to promote early intervention and inclusion, in order to provide benefits for the whole community.
Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function of the NSW Justice sector by providing effective, safe and humane management of offenders both in custody and in the community CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported.
Community Corrections is one arm of CSNSW that supervises offenders who are subject to community-based orders imposed by the courts or State Parole Authority. Community Corrections aims to reduce the impact of crime on the community by effectively case managing offenders to achieve resettlement and successful order completion.
To be successful in the role, you will
- Be a highly organised and motivated individual who thrives in a fast-paced setting.
- Be team player and have proven practical experience in providing a high level of support, particularly in an environment with competing demands.
- Have a strong attention to detail as well as excellent communication skills, with the ability to work collaboratively and build effective working relationships.
- Possess a high level of integrity and display confidentiality and discretion at all times.
- Be able to adapt and prioritise project tasks that change frequently.
- Have a willingness to learn new skills and be able to handle crucial information with integrity and confidentiality.
- Demonstrate a high level of computer skills including Microsoft Office suite as well as other supporting systems such as records management systems.
About the role
The Community Corrections Practice Unit provides practice support to frontline Community Corrections staff. It is comprised of Practice Managers and Project staff and is responsible for implementing and supporting best practice principles across the state.
As the Administration Support Officer, you will:
- Provide high level clerical and administrative support services.
- Track and manage incoming and outgoing correspondence for the unit and determine action or referral in accordance with office procedure.
- Monitor and maintain store supplies and equipment.
- Co-ordinate and update the manager’s diary and other commitments, including arranging travel, meetings, catering and other hospitality arrangements and other office functions as required.
- Maintain the unit’s records, systems and databases, record and file data to ensure that all documentation is securely stored and readily accessed.
- Provide word-processing and data entry services and draft correspondence, such as letters, memoranda, agenda, minutes, briefing notes and related documentation, in line with departmental approved style guidelines, including retrieving and collating complex documents and information.
- Undertake projects and research to support the unit.
- Communicate with staff and clients including responding to and screening telephone and/or counter enquiries to provide timely, effective information and referral services.
- Interpret and comply with work procedures, practices, policies and standards.
It is an essential requirement of the role that successful applicants will have had their first dose of the COVID-19 vaccine by 25 October 2021 and their second dose by 17 January 2022.
Click here to access the role description
How to apply:
Simply click ‘apply’ to complete the application form.
- Attach a cover letter outlining how you meet the requirements and capabilities of this role as specified in the role description (Maximum 2 pages)
- Attach an up-to-date resume detailing your skills and experience (Maximum 3 pages)
Answer the two pre-screening questions below – we are looking for you to demonstrate your competency in the focus capabilities as detailed in the Role Description.
Question 1. Provide an example where you’ve applied high level customer service that directly assisted executive stakeholders.
Question 2. Provide an example of how you use technology in your role to make complex tasks simple?
For more specific information about the role please contact:
Josephine Carter-May via email ComCor.Practice@justice.nsw.gov.au
For application enquiries or technical issues, please contact the Talent Acquisition Officer – Pologa Mase via email Pologa.Mase@dcj.nsw.gov.au" target="_blank">Pologa.Mase@dcj.nsw.gov.au or phone 02 8688 2862.
Closing date: 11.59pm, 28th October 2021.
To ensure recruitment at the Department of Communities and Justice continues without interruption during the COVID-19 pandemic, some interviews and assessments may be performed using alternative methods. This may include video interviewing, telephone interviewing and online assessments. If you are successful following review of your application, you may need to perform assessments and /or interviews via online platforms using a PC, Laptop, or smart phone. By doing so, we will be adhering to the strict social distancing advice currently in place.
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. If a vacancy arises in your preferred location during this time, you may be contacted and asked to attend the location to meet the manager. From there a final decision will be made regarding whether to activate the talent pool. Offers are based on location preference, capabilities, knowledge and experience.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQA+, culturally and linguistically diverse people, carers and other diversity groups. If you require an adjustment within the recruitment process, please contact Pologa.Mase@dcj.nsw.gov.au and advise us of your preferred method of communication.
If you are looking for more information about workplace adjustments at DCJ, please visit our Careers site.
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