IT Operations Specialist

Collective Shift Pty Ltd
CBD & Inner Suburbs
Information & Communication Technology
Networks & Systems Administration
Full time
Posted 25d ago

IT Operations Specialist

The Company

Crypto is in its infancy. It is messy, volatile, challenging, and untrustworthy. Investors and traders are hungry for opportunities and want to maximize returns during this once-in-a-lifetime exponential wealth transfer. Determining how to properly position themselves, allocate their portfolios, and identify what to invest in is next to impossible with how fast the space moves.

Most resort to reactive behaviors and buy into projects at the wrong time or by following online “guru” or being overly emotional and uneducated.

To actually make informed, proactive, educated decisions and have both a macro and micro level awareness of the industry as one individual person is impossible.

And that’s where Collective Shift comes in. We know that no one person can do this alone, and believe in the power of the collective, our community. Together, with our world-class expert investors, research analysts, passionate team, and dedicated members — we can virtually guarantee our collective success.

The opportunity here is undeniable. No technology in recorded history has ever been adopted faster than cryptocurrency, including the internet itself. We must come together to give people exactly what they need to succeed as we build a new future.

This changes daily, and that is why our members mean the world to us. We listen, iterate, and evolve at lightning pace to ensure we continuously provide what they need.
Our vision is simple — to democratize crypto insights and education to millions, so they, in turn, can earn millions and have the power to shape a brighter more exciting future for all.

In October 2020 we launched our education & research platform that now hosts over 3,000 members. Collective Shift gives investors and traders access to a suite of tools, expert daily insights, opportunity alerts, and a thriving community.  We’re looking to rapidly scale up our company to deliver our platform on a global scale. 

We’re focused, and demand excellence, but there’s laughter in every meeting because we thoroughly enjoy the work we do and the impact it has. We’re constantly growing, learning, adapting, and trying new things. Choc-chip biscuits, caramel pudding and coffee are a few of our favorite things.

The Role

As an IT Operations specialist, you will help drive and support all aspects of our internal operational systems and infrastructure, helping move towards our wider business goals.

This hands-on role will include configuration, maintenance and improvement of systems and end user support. You will also work closely with the Dev and DevOps team, supporting them where needed (web development/WordPress skills will help here).

Core Responsibilities

Support business activities, ensuring safe and efficient operations through:

  • Systems administration (cloud services, servers, desktops)

  • Install, configure, operate and evolve common infrastructure

  • Change and incident management

  • User support

  • Process Documentation and Improvement


To be successful in this position you will have a minimum 3 years experience in a similar role and demonstrable knowledge and experience of:

  • Google Workspace administration and applications

  • Endpoint Management

  • Backups

  • Security best practices

  • User administration and support

  • DNS configuration

  • Email services

  • Server maintenance


Highly Desirable

While not required, experience with the following is welcome:

  • Web development (LAMP stack, Wordpress, React)

  • Git and deployment pipelines


The Good stuff (what we offer you!)

  • Be located anywhere in the world!

  • Company laptop and home office equipment provided.

  • Flexible hours and location to fit in with your lifestyle.

  • Professional training courses as required to meet your personal and the organisations goals.

Please submit your application with a Resume and Cover Letter outlining your experience in web development and why you believe you are suitable for the role.

Employer questions

Your application will include the following questions:
  • Which of the following programming languages are you experienced in?
  • Which of the following front end development libraries and frameworks are you proficient in?
  • Have you worked in a role which requires CSS development experience?
  • Which of the following content management systems (CMS) do you have experience with?
  • Have you worked in a role which requires PHP development experience?
  • How many years' experience do you have as a Full Stack Web Developer?
  • Have you worked in a role which requires JavaScript development experience?
  • Have you worked in a role which requires HTML development experience?

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