Training and Support Officer

Education & Training
Full time
Posted 6d ago

Training and Support Officer | Fixed-Term/Full-Time

An exciting opportunity exists within the Application Services Branch, School Administration Unit in the Information Management and Technology Division (IMTD). IMTD provides innovative and integrated ICT Systems and information management services and support. The function of the Application Services Branch is to provide and support innovative and integrated IMT environments used in schools, corporate offices and across the Department that enhance business practices, leading to improved learning and development outcomes.

The function of the School Administration Unit is to;

- Provide application lifecycle management of the CASES21 management application used by all schools.

- Evaluate and deliver student and school administration process, data and/or system change items

- Provide CASES21 and software testing expertise and services

- Plan and deliver training and support services for school administration processes and systems for all schools.

- Evaluate and deliver requests for access to CASES21 student and school data

This full time, fixed term position is across the North Western Victorian Region (NWVR) Information Technology Training Centres (ITTCs) and 35 Collins St in the city and will also include travel to other parts of the State as and when the need arises.

For more details regarding this position please see attached position description.

Department of Education and Training is committed to diversity. The Department places considerable effort and resources into responding to the needs of staff with a disability. People from disadvantaged groups are encouraged to apply for this position. If you require assistance, with the recruitment process, have accessibility or adjustment requirements, please communicate with the contact person listed on this job advertisement or contact the People Division via email:

Information about the Department of Education and Training's operations and employment conditions can be obtained from the following websites: and

Applications close 8 December 2022

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